About Us

North Shore Community Health has three full-time family practice sites: Salem Family Health Center, Peabody Family Health Center, and Gloucester Family Health. NSCH has two School-Based Health and Behavioral Health Centers: Salem High School Teen Health Center, Peabody Veterans War Memorial High School Teen Health Center and four behavioral health only sites in the following Salem schools: Collins Middle School, Bates Elementary School, Bentley Academy Charter School, and Horace Mann Laboratory School.

Each site delivers high quality, culturally competent, comprehensive primary care – medical, dental and behavioral health services. NSCH also offers supportive services such as health education, translation, health insurance eligibility and enrollment assistance, and transportation that promote access to health care.

No one seeking care at any of our sites will be denied access to services due to inability to pay. We offer a discounted/sliding fee scale based on family size and income. Click here for the current sliding scale document.

**Please visit this link to determine what you need to bring and then inquire at the front desk when you arrive at any of our sites.

North Shore Community Health is recognized by NCQA and has been designated as PCMH PRIME Certified by the Health Policy Commission.

North Shore Community Health is a member of the Massachusetts League of Community Health Centers and the National Association of Community Health Centers.

North Shore Community Health is a Federally Qualified Health Center and is a Health Center Program grantee under 42 U.S.C. 254b, and a deemed Public Health Service employer under 42 U.S.C. 233(g)-(n). NSCH receives a grant under Section 330 of the Public Health Service (PHS) Act (42 United States Code Section 254a).

Salem, Peabody and Gloucester Family Health have earned the National Committee for Quality Assurance’s Patient-Centered Medical Home (PCMH) Level Three Recognition (the highest level of recognition).

PCMH PRIME Certification is for practices in Massachusetts that demonstrate the ability to address behavioral health in primary care. The PCMH PRIME Certification Program is a collaboration between the Massachusetts Health Policy Commission (HPC) and National Committee for Quality Assurance (NCQA).

All three of North Shore Community Health’s Family Practices have earned PCMH PRIME recognition.

Mission

North Shore Community Health’s mission is to build healthy communities by providing exceptional care to all.

Vision

Healthy People | Vibrant Communities

Our Values

Accountability

We Take Our Responsibility To Ourselves, Each Other, And The Nsch Community Very Seriously. We Understand Our Individual Roles, And Positions Of Power With Respect To How Others Perceive Our Roles And Actions. We Hold Ourselves Accountable When We Make Mistakes–Acknowledging The Error, Owning It, Taking Corrective Actions, And Moving Forward. We Follow Through On What We Commit Or Resolve To Do.

Courage

We See Courage As The Strength Of Character To Stand Up For Our Convictions And Belief System. To Have Courage Is To Have The Fortitude To Take Risks And To Extend One’s Behaviors, Actions, And Thoughts Beyond One’s Comfort Zone. We Appreciate That Courage Is Often Required To Compromise. Courage Is A State Of Mind To Face Adverse, Difficult, And Challenging Situations With Confidence And Positive Energy.

Integrity

Integrity Is The Foundation Of Healthy Relationships. We Are Committed To The Highest Ethical Standards: Honesty, Fairness, Respectfulness, And Trustworthiness. We Are Honorable And Respectful In Dealings With Others And We Strive To Deal Honestly, Fairly And In A Respectful, Ethical And Trustworthy Manner When In Agreement Or Disagreement.

Respect

NSCH Holds Its Patients In The Highest Regard. We Provide Care That Is Respectful Of And Responsive To Individual Patient Needs And Values. We Take The Time To Listen To Concerns, Understand What Is Important, And Provide Appropriate Solutions And Care. We Do This Through Coordination And Integration Of Care, Collaboration, And Teamwork.

Empathy

Empathy Is A Deep Appreciation For Another’s Situation And Point Of View, Which Is The Basis For The Golden Rule And Our Intrinsic Sense Of Justice. We Strive To Bring Empathy Into Our Interactions With Each Other And With Our Patients.

Commitment

NSCH Is Committed To The Health And Well-Being Of Its Community, Patients, And Staff. We Demonstrate This Commitment By Constantly Striving To Align Our Actions With Our Mission, Vision, And Values.