Virtual Health

Telehealth is a form of healthcare that allows for a medical provider to attend to a patient remotely. At North Shore Community Health Center, we offer Telehealth visits by video, providing patients with an opportunity to be seen by their health care provider from the comfort of their own home.

Be clear that you would like to have a Telehealth visit by phone or video call.

To Schedule Your Telehealth Visit, Call 978.744.8388

Our Telehealth Hours

Monday

8:30am - 7pm

Tuesday

9am - 9pm

Wednesday

8:30am - 9pm

Thursday

9am - 9pm

Friday

8am - 1pm
4pm - 9pm

A Telehealth Call is NOT an Emergency Call. For Emergencies, Call 911.

For what reasons can I be seen over Telehealth?

Many questions you might have for your care team can be answered without you needing to come into the office. This includes:

  • Annual Wellness Visits/Physicals for Patients 18 and older
  • Flu, cold, COVID, sinusitis, flu symptoms
  • Sore throat without fever in adults
  • Contraceptive Counseling
  • Chronic Diseases: (Diabetes, High Blood Pressure, COPD, Asthma, Depression, Chronic Pain)
  • Gynecological problems (ex. discharge, pain, itching)
  • Rash (video call only)
  • Urinary: Urinary Tract Infection or other symptoms
  • Non-urgent back, joint, and abdominal pain
  • Endocrinologist Consultations

Telehealth Requirements


  • Internet Access

  • smart phone with a camera

  • computer with a camera

Instructions for Joining Your Telehealth Visit

Telephone-Only Visits
Video Visits
  • Be ready a few minutes before your visit.
  • Your medical provider will be communicating with you via phone call to discuss your health, check that everything is okay, help you and provide you with quality care and confidence in your well-being.
  • Important: If you wish to make any changes or cancel your visit, please call the main NSCH number: 978-744-8388.
  • Remember to be ready at least a few minutes before your scheduled visit.
  • On your smartphone you will receive by text message the link to your medical visit.
  • With your finger, click on the link to your medical visit.
  • Follow the on-screen instructions
  • Your medical provider will be in touch by video call at the scheduled time.
Telephone-Only Visits
  • Be ready a few minutes before your visit.
  • Your medical provider will be communicating with you via phone call to discuss your health, check that everything is okay, help you and provide you with quality care and confidence in your well-being.
  • Important: If you wish to make any changes or cancel your visit, please call the main NSCH number: 978-744-8388.
Video Visits
  • Remember to be ready at least a few minutes before your scheduled visit.
  • On your smartphone you will receive by text message the link to your medical visit.
  • With your finger, click on the link to your medical visit.
  • Follow the on-screen instructions
  • Your medical provider will be in touch by video call at the scheduled time.

Instructions for Joining Your Telehealth Visit via Doximity

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Telehealth Visits Support Your Health