SUMMARY

We are passionate about our mission here at North Shore Community Health! Our mission is to build healthy communities by providing exceptional care to all. If you are someone who shares our mission and would like to make a real difference in our community, you are a great candidate for us. We currently have a full-time opening for a Community Health Worker-Care Management (CHW).  The Community Health Worker (CHW) will provide culturally appropriate health education, counseling, case management, follow up, advocacy, and interpreter services (as needed) for NSCH patients with complex health needs. The CHW collaborates with the Primary Care Team, Medical Social Worker, and other staff, as appropriate, to help coordinate services and improve access to ongoing medical and behavioral health care. The CHW also performs community outreach in order to facilitate linkages with community agencies to address barriers related to Social Determinants of Health. As a team member at our health center, you will work with staff who are racially, ethnically and culturally diverse, so being culturally competent is required. A sense of humor is also very important! 

RESPONSIBILITIES 

• Provide culturally competent support services for patients depending on individual needs and preferences. These include but are not limited to:
  1. Education/information/assistance in obtaining access to primary care, behavioral health care and other human services
  2. Management of urgent non-medical issues   (homelessness, detox, reporting suspected child and/or elder abuse, tenant issues)
  3. Conducts initial outreach calls to encourage patients and caregivers to participate in specific health care programs
  4. Develop and implement outreach plans in collaboration with team colleagues, based on individual, family, and       community needs, strengths and resources
  5. Use a range of outreach methods to engage individuals  and groups in diverse settings (for example: phone, email, text, face to face, etc.)
  6. Identify barriers to care and help identify solutions, problem-solving within the health center and with other agencies, as       needed
  7. Provide patient support and advocacy
  8. Initiate and sustain trusting relationships with individuals, families, social networks and primary care team
  9. Provide informal supportive counseling and encouragement
  10. Provide direct assistance with completion of forms and  making appointments
  11. Communicate with patients’ primary care and/or behavioral health providers
  12. Coordinate and/or provide interpreting for patient appointments within and outside of NSCH on an as-needed basis
• Provide ongoing monitoring, follow-up and discharge planning, as appropriate, under the direction of the Medical Social      Worker, PCP, RN and/or behavioral health provider
• Provide education on chronic disease management, comprehensive preventive care, and self management goals as      directed/provided by the Medical Social Worker, PCP, RN and/or behavioral health provider
• Develop and keep updated community support services and resource lists for patients and staff 
• Conduct community outreach to:
  1. Provide information/make referrals to/coordinate services
  2. Identify community resources that provide needed support for patients
  3. Provide health education to individuals and groups on  prevention and public health risks and problems
  4. Educate staff/providers about target population and community characteristics and needs
• Participate in team and staff meetings at NSCH, as appropriate
• Work with individuals, family, community  members, primary CM and primary care team to address issues that may limit      opportunities for healthy behavior. This includes completing Social Determinants of Health (SDOH) screen and other tactics to obtain barriers to care.
• Meet documentation standards in a timely fashion using  the electronic health record, under the direction of the Medical Social      Worker, PCP, RN or behavioral health provider
• Maintain record of patient contacts, as  required
• Use appropriate technology, such as computers, for work-based communication according to North Shore Community Health requirements 

THE ORGANIZATION

 North Shore Community Health’s (NSCH) mission is to build healthy communities by providing exceptional care to all. NSCH’s 140 employees provide comprehensive primary care, dental services, behavioral health care, care management, pharmacy, substance abuse disorder treatment, nurse care management, and insurance enrollment assistance services. In 2019, NSCH provided services to 13,272 patients in 63,170 visits. NSCH has 10 services sites: Gloucester, Peabody and Salem Family Health Centers; the school-based health centers at Salem High School and Peabody Veterans Memorial High School; and behavioral health only services at the Bentley Academy, Collins Middle School, Horace Mann School, Bates Elementary School, and the Peabody Learning Academy. NSCH offers competitive benefit plans and as a community-based safety net healthcare provider, NSCH welcomes staff who mirror the diversity of our communities and is on the path to becoming an anti-racist employer.

Workplace Anti-Discrimination and Equal Employment Opportunity Policy

The policy of NSCH is to provide equal employment opportunities by recruiting, hiring, training and promoting applicants and employees without regard to race, color, religion, national origin, sex, age, ancestry, sexual orientation, genetics, pregnancy, marital status, gender identity or expression, disability, handicap, military obligations, veteran status or any other category protected by law (“protected class status”). We affirm that the above policy reflects NSCH's attitude and its intention to do the following:

· Recruit, hire and promote for all job classifications without regard to protected class status;

· Base decisions on employment so as to further the prin­ciples of equal employment opportunity;

· Make promotion decisions are in accord with principals of equal employment opportunity;

· Administer personnel actions such as compen­sation, benefits, transfers, determinations and Center-sponsored training without regard to protected class status; 

· Make equal employment opportunities available to qualified disabled or handicapped persons;

· Provide equal employment opportunities to those who are Veterans.

Requirements

• Four or more years’ experience and training in a community health center setting, preferred; and/or related experience in health/human services, social services agency
• BA in health or human services preferred 
•  Demonstrated strong communication skills with individuals and/or groups
• Fluency in English and Spanish strongly preferred
• Experience working with patients with chronic and behavioral health needs
• Strong computer skills and ability to quickly adapt to using an electronic health record and Microsoft Office applications 
• Maintains strict adherence to the NSCH Confidentiality policy
• Incorporates NSCH Guiding Principles and Mission Statement into daily activities
•  Complies with all NSCH personnel policies and procedures
• Strong analytical, problem solving, planning and prioritization skills
• Self-motivated and self-directed to work within a team and/or work independently
• Additional desirable qualities include enthusiasm and passion for helping patients, and empathetic nature
• Position will be based at Salem Family Health Center; travel may be required to other sites

Summary

We are passionate about our mission here at North Shore Community Health! Our mission is to build healthy communities by providing exceptional care to all. If you are someone that shares our mission and believes that first impressions are lasting impressions, you are a great candidate for us. We currently have openings for full-time and part-time Telehealth Behavioral Health Providers. This position reports directly and is under the supervision of the Director of Behavioral Health.  As a team member at our health center, you will work with staff who are racially, ethnically and culturally diverse, so being culturally competent is required.  A sense of humor is also very important!   

Responsibilities 

• Provide assessment, evaluation and direct treatment to patients (individual, couples, and group).

• Provide culturally competent support services for patients depending on individual needs, preferences and presenting concerns.

• Provide consultation and collaboration to primary care staff to deliver comprehensive care.

• Participate in supervision and team and staff meetings, as appropriate.

• Meet documentation standards, as required by the health center.

• Other duties as assigned.

THE ORGANIZATION

North Shore Community Health (NSCH) offers comprehensive primary care, dental services, behavioral health care, care management, pharmacy, medication-assisted treatment and enrollment services.  In 2019, NSCH provided services to 13,272 patients through 63,170 visits.  NSCH has 10 services sites:  Salem Family Health Center, the largest and highest volume site, the school-based health centers at Salem High School and Peabody Veterans Memorial High School, Gloucester Family Health Center, Peabody Family Health Center, and behavioral health services only at the Bentley Academy, Collins Middle School, Nathaniel Hawthorne School, Bates Elementary School, and the Peabody Learning Academy.  NSCH offers competitive benefit plans. NSCH is an equal opportunity employer.   Visit www.NSCHI.org for more information.

Workplace Anti-Discrimination and Equal Employment Opportunity Policy

The policy of NSCH is to provide equal employment opportunities by recruiting, hiring, training and promoting applicants and employees without regard to race, color, religion, national origin, sex, age, ancestry, sexual orientation, genetics, pregnancy, marital status, gender identity or expression, disability, handicap, military obligations, veteran status or any other category protected by law (“protected class status”).  We affirm that the above policy reflects NSCH's attitude and its intention to do the following:

• Recruit, hire and promote for all job classifications without regard to protected   class status;

• Base decisions on employment so as to further the principles of equal employment opportunity;

• Make promotion decisions are in accord with principals of equal employment opportunity;

• Administer personnel actions such as compensation, benefits, transfers, determinations and Center-sponsored training without regard to protected class status; 

• Make equal employment opportunities available to qualified disabled or handicapped persons;

• Provide equal employment opportunities to those who are Veterans.

Requirements

• Master’s Degree in Counseling, Social Work or related field

• Candidates must be licensed in the State of Massachusetts (Ph.D/Psy.D, LICSW, LCSW, LMHC)

• Comfort working with medical and other referring providers 

• Past use of Electronic Health Record(EHR) is a plus

• Experience or understanding of underserved populations is a plus

• Bilingual preferred (Spanish, Portuguese)

Summary

We are passionate about our mission here at North Shore Community Health! Our mission is to build healthy communities by providing exceptional care to all. If you are someone that shares our mission and believes that first impressions are lasting impressions, you are a great candidate for us. We have a full-time opening for a Senior Information Systems Analyst (Sr. IS Analyst). The Senior Information Systems Analyst (Sr. IS Analyst), under the supervision of the Director of Information Systems is responsible for the performance, upkeep, and user training of NSCH’s Electronic Medical Record (EMR) systems. The Sr. IS Analyst is essentially the first point of contact for any requests related to the EMR. The Sr. IS Analyst is meant to be a subject matter expert in the area of EMR and leads any initiatives to troubleshoot, train, or enhance these critical systems. As a team member at our health center, you will work with staff who are racially, ethnically and culturally diverse, so being culturally competent is required. A sense of humor is also very important! 

Responsibilities 

• Accountable for ensuring that the EMR is operating in the most recent and suitable update version.
• Leads efforts in planning, installing, testing, and monitoring performing all  necessary software updates, patches, and related upgrades to the EMR. This includes but is not limited to the following tasks:
  1. Planning for the upgrade in a manner that minimizes any disruptions to NSCH operations
  2. Designing, validating, and implementing software update testing plans to ensure that updates are installed appropriately
  3. Installing new upgrades per planned specifications and monitoring its per performance post Go Live
• Accountable for ensuring that all staff is adequately trained in the EMR. Effectively collaborating with resources both inside and outside of the organization to deploy effective EMR  training sessions.
• Managing the troubleshooting of any EMR outages or other inefficiencies;  effectively collaborate with multiple resources in performing root cause analysis, brainstorm of solutions, and resolution trial and deployment
• Other duties as assigned

THE ORGANIZATION

North Shore Community Health (NSCH) offers comprehensive primary care, dental services, behavioral health care, care management, pharmacy, substance abuse disorder treatment, nurse care management, and insurance enrollment assistance services. In 2019, NSCH provided services to 13,272 patients in 63,170 visits. NSCH has 10 services sites: Gloucester, Peabody and Salem Family Health Centers; the school-based health centers at Salem High School and Peabody Veterans Memorial High School; and behavioral health only services at the Bentley Academy, Collins Middle School, Horace Mann School, Bates Elementary School, and the Peabody Learning Academy. NSCH offers competitive benefit plans and as a community-based safety net healthcare provider, NSCH welcomes staff who mirror the diversity of our communities and is on the path to becoming an anti-racist employer.

Workplace Anti-Discrimination and Equal Employment Opportunity Policy

The policy of NSCH is to provide equal employment opportunities by recruiting, hiring, training and promoting applicants and employees without regard to race, color, religion, national origin, sex, age, ancestry, sexual orientation, genetics, pregnancy, marital status, gender identity or expression, disability, handicap, military obligations, veteran status or any other category protected by law (“protected class status”). We affirm that the above policy reflects NSCH's attitude and its intention to do the following:

· Recruit, hire and promote for all job classifications without regard to protected class status;

· Base decisions on employment so as to further the prin­ciples of equal employment opportunity;

· Make promotion decisions are in accord with principals of equal employment opportunity;

· Administer personnel actions such as compen­sation, benefits, transfers, determinations and Center-sponsored training without regard to protected class status; 

· Make equal employment opportunities available to qualified disabled or handicapped persons;

· Provide equal employment opportunities to those who are Veterans.

Requirements

• At least 3 years of work experience in an EMR support role
• GE Centricity or AthenaHealth experienced a plus
• Bachelor’s degree in Computer Science or related field.; in the absence of a Bachelor’s degree, five years of relevant experience
• Demonstrated strong project management skills.
• High attention to detail; able to work effectively in an environment where attention to detail is vital
• Excellent communication skills, including the ability to explain technical concepts to non-technical users.
• Excellent collaboration skills. Able to work effectively with people with diverse backgrounds, technical expertise, and opinions
• Experience gathering data from various systems and performing analyses preferred 
• Provides excellent customer service to staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Remains calm in stressful situations.
• Demonstrated ability to troubleshoot and resolve complex information systems problems
• Self-motivated and self-directed to work within a team and/or work independently
• Ability to work in a culturally-diverse environment
• Maintains high level of customer service with both patients and coworkers 

Full-time and part-time openings!

Flexible scheduling!

We are passionate about our mission here at North Shore Community Health! Our mission is to build healthy communities by providing exceptional care to all. If you are someone that shares our mission and believes that first impressions are lasting impressions, you are a great candidate for us.

We have an opening for a Registered Nurse. Under the general direction of the Clinical Nurse Manager, the Registered Nurse will provide direct and indirect nursing care and patient education within the scope of their licensure. The nurse will help manage medication refills and address any other relevant needs of patients in-person and over the phone. They will also provide triage/assessment of patients on the phone and in-person in partnership with the triage nurse team. The Registered Nurse is expected to work in cooperation with the site supervisor, medical director, and other health center team members to foster a safe, effective and positive work environment. As a team member at our health center, you will work with staff who are racially, ethnically and culturally diverse, so being culturally competent is required. A sense of humor is also very important!

Responsibilities

• Assesses an individual’s basic health status and related patient care needs for patients who call the clinic or who present for scheduled or unscheduled care

• Analyzes and interprets data and making informed judgments related to patient care

• Evaluates outcomes of basic nursing interventions and initiates changes in care plans

• Collaborates and communicates with primary care providers and other care team members to ensure quality and continuity of care, including participation of huddles to help ensure a smooth workday and maximize time with patients in the clinic

• Reviews refill requests from pharmacy and patients based on medication refill protocol; Reconciles patient medication lists and attaches pertinent information necessary for provider to authorize the refill

• Administers immunizations and medications and performs other procedures as needed, including but not limited to: EKGs, suture removals, wound dressing changes, ear irrigations, PPD application and interpretation, and blood pressure checks

• Maintains accurate and timely documentation of all nursing care and patient communication, including phone notes, nursing visit notes and immunization or medication administration documentation

• Completes patient forms to the furthest extent possible when needed within the scope of nursing practice including prior authorization forms

• Provides health education to individuals and families to further patient self-management and self-empowerment and to help patients maintain/sustain an optimal level of health

• Communicates with members of patient’s care team outside of the health center as needed, for instance with specialists or visiting nurses, to help with coordination of care

• Manages vaccination supply and ordering, including proper vaccination storage and handling.

• Uses information about data trends for self-directed learning and performance improvement.

• Provides coverage at other NSCH clinical sites or call center as needed.

• Other duties as assigned

THE ORGANIZATION

North Shore Community Health (NSCH) offers comprehensive primary care, dental services, behavioral health care, care management, pharmacy, medication-assisted treatment and enrollment services. In 2019, NSCH provided services to 13,272 patients through 63,170 visits. NSCH has 10 services sites: Salem Family Health Center, the largest and highest volume site, the school-based health centers at Salem High School and Peabody Veterans Memorial High School, Gloucester Family Health Center, Peabody Family Health Center, and behavioral health services only at the Bentley Academy, Collins Middle School, Nathaniel Hawthorne School, Bates Elementary School, and the Peabody Learning Academy. NSCH offers competitive benefit plans. NSCH is an equal opportunity employer. Visit www.NSCH.org for more information.

Workplace Anti-Discrimination and Equal Employment Opportunity Policy

The policy of NSCH is to provide equal employment opportunities by recruiting, hiring, training and promoting applicants and employees without regard to race, color, religion, national origin, sex, age, ancestry, sexual orientation, genetics, pregnancy, marital status, gender identity or expression, disability, handicap, military obligations, veteran status or any other category protected by law (“protected class status”). We affirm that the above policy reflects NSCH's attitude and its intention to do the following:

• Recruit, hire and promote for all job classifications without regard to protected class status;

• Base decisions on employment so as to further the prin¬ciples of equal employment opportunity;

• Make promotion decisions are in accord with principals of equal employment opportunity;

• Administer personnel actions such as compen¬sation, benefits, transfers, determinations and Center-sponsored training without regard to protected class status;

• Make equal employment opportunities available to qualified disabled or handicapped persons;

• Provide equal employment opportunities to those who are Veterans.

Requirements

• Graduation from an accredited school of nursing, current license to practice as an RN in the Commonwealth of Massachusetts

• 1-3 years’ experience in a community health or ambulatory setting

Current CPR certification

• Ability to function effectively both as a leader and a member of a team as well as a proven ability to work independently

• Ability to work in a culturally-diverse environment

• Excellent communication and interpersonal skills

• Approaches work with an eye for problem-solving and with a positive attitude

• Maintains high level of customer service with both patients and coworkers

• Possesses strong critical thinking skills and ability to prioritize and address many competing demands.

• Must be able to recognize and respond quickly to changes in patient and/or unit conditions.

• Preference will be given to bilingual/bicultural individuals who can speak Spanish and/or Portuguese

• Experience with and proficiency in use of electronic health record

• Strong computer skills required

• Sensitivity/skill in working with patients with complex medical, psychosocial and socioeconomic circumstances such as patients with significant mental illness, homelessness, poverty and substance use disorders

• Ability to travel to other NSCH sites for meetings and periodic clinical coverage is required.

• Some evening and Saturday hours required.

Full-time and part-time openings!

Flexible scheduling!

We are passionate about our mission here at North Shore Community Health! Our mission is to build healthy communities by providing exceptional care to all. If you are someone that shares our mission and believes that first impressions are lasting impressions, you are a great candidate for us.

We have an opening for a Registered Nurse. Under the general direction of the Clinical Nurse Manager, the Registered Nurse will provide direct and indirect nursing care and patient education within the scope of their licensure. The nurse will help manage medication refills and address any other relevant needs of patients in-person and over the phone. They will also provide triage/assessment of patients on the phone and in-person in partnership with the triage nurse team. The Registered Nurse is expected to work in cooperation with the site supervisor, medical director, and other health center team members to foster a safe, effective and positive work environment. As a team member at our health center, you will work with staff who are racially, ethnically and culturally diverse, so being culturally competent is required. A sense of humor is also very important!

Responsibilities

• Assesses an individual’s basic health status and related patient care needs for patients who call the clinic or who present for scheduled or unscheduled care

• Analyzes and interprets data and making informed judgments related to patient care

• Evaluates outcomes of basic nursing interventions and initiates changes in care plans

• Collaborates and communicates with primary care providers and other care team members to ensure quality and continuity of care, including participation of huddles to help ensure a smooth workday and maximize time with patients in the clinic

• Reviews refill requests from pharmacy and patients based on medication refill protocol; Reconciles patient medication lists and attaches pertinent information necessary for provider to authorize the refill

• Administers immunizations and medications and performs other procedures as needed, including but not limited to: EKGs, suture removals, wound dressing changes, ear irrigations, PPD application and interpretation, and blood pressure checks

• Maintains accurate and timely documentation of all nursing care and patient communication, including phone notes, nursing visit notes and immunization or medication administration documentation

• Completes patient forms to the furthest extent possible when needed within the scope of nursing practice including prior authorization forms

• Provides health education to individuals and families to further patient self-management and self-empowerment and to help patients maintain/sustain an optimal level of health

• Communicates with members of patient’s care team outside of the health center as needed, for instance with specialists or visiting nurses, to help with coordination of care

• Manages vaccination supply and ordering, including proper vaccination storage and handling.

• Uses information about data trends for self-directed learning and performance improvement.

• Provides coverage at other NSCH clinical sites or call center as needed.

• Other duties as assigned

THE ORGANIZATION

North Shore Community Health (NSCH) offers comprehensive primary care, dental services, behavioral health care, care management, pharmacy, medication-assisted treatment and enrollment services. In 2019, NSCH provided services to 13,272 patients through 63,170 visits. NSCH has 10 services sites: Salem Family Health Center, the largest and highest volume site, the school-based health centers at Salem High School and Peabody Veterans Memorial High School, Gloucester Family Health Center, Peabody Family Health Center, and behavioral health services only at the Bentley Academy, Collins Middle School, Nathaniel Hawthorne School, Bates Elementary School, and the Peabody Learning Academy. NSCH offers competitive benefit plans. NSCH is an equal opportunity employer. Visit www.NSCH.org for more information.

Workplace Anti-Discrimination and Equal Employment Opportunity Policy

The policy of NSCH is to provide equal employment opportunities by recruiting, hiring, training and promoting applicants and employees without regard to race, color, religion, national origin, sex, age, ancestry, sexual orientation, genetics, pregnancy, marital status, gender identity or expression, disability, handicap, military obligations, veteran status or any other category protected by law (“protected class status”). We affirm that the above policy reflects NSCH's attitude and its intention to do the following:

• Recruit, hire and promote for all job classifications without regard to protected class status;

• Base decisions on employment so as to further the prin¬ciples of equal employment opportunity;

• Make promotion decisions are in accord with principals of equal employment opportunity;

• Administer personnel actions such as compen¬sation, benefits, transfers, determinations and Center-sponsored training without regard to protected class status;

• Make equal employment opportunities available to qualified disabled or handicapped persons;

• Provide equal employment opportunities to those who are Veterans.

Requirements

• Graduation from an accredited school of nursing, current license to practice as an RN in the Commonwealth of Massachusetts

• Current CPR certification

• Ability to function effectively both as a leader and a member of a team as well as a proven ability to work independently

• Ability to work in a culturally-diverse environment

• Excellent communication and interpersonal skills

• Approaches work with an eye for problem-solving and with a positive attitude

• Maintains high level of customer service with both patients and coworkers

• Possesses strong critical thinking skills and ability to prioritize and address many competing demands.

• Must be able to recognize and respond quickly to changes in patient and/or unit conditions.

• Preference will be given to bilingual/bicultural individuals who can speak Spanish and/or Portuguese

• Experience with and proficiency in use of electronic health record

• Strong computer skills required

• Sensitivity/skill in working with patients with complex medical, psychosocial and socioeconomic circumstances such as patients with significant mental illness, homelessness, poverty and substance use disorders

• Ability to travel to other NSCH sites for meetings and periodic clinical coverage is required.

• Some evening and Saturday hours required.

Full-time and Part-time openings available!  

Flexible schedules!

Summary

We are passionate about our mission here at North Shore Community Health! Our mission is to build healthy communities by providing exceptional care to all. If you are someone that shares our mission and believes that first impressions are lasting impressions, you are a great candidate for us.  

We have an opening for a Registered Nurse. Under the general direction of the Clinical Nurse Manager, the Registered Nurse will provide direct and indirect nursing care and patient education within the scope of their licensure. The nurse will help manage medication refills and address any other relevant needs of patients in-person and over the phone. They will also provide triage/assessment of patients on the phone and in-person in partnership with the triage nurse team. The Registered Nurse is expected to work in cooperation with the site supervisor, medical director, and other health center team members to foster a safe, effective and positive work environment. As a team member at our health center, you will work with staff who are racially, ethnically and culturally diverse, so being culturally competent is required.  A sense of humor is also very important!   

Responsibilities 

• Assesses an individual’s basic health status and related patient care needs for patients who call the clinic or who present for scheduled or unscheduled care

• Analyzes and interprets data and making informed judgments related to patient care

• Evaluates outcomes of basic nursing interventions and initiates changes in care plans 

• Collaborates and communicates with primary care providers and other care team members to ensure quality and continuity of care, including participation of huddles to help ensure a smooth workday and maximize time with patients in the clinic

• Reviews refill requests from pharmacy and patients based on medication refill protocol; Reconciles patient medication lists and attaches pertinent information necessary for provider to authorize the refill 

• Administers immunizations and medications and performs other procedures as needed, including but not limited to: EKGs, suture removals, wound dressing changes, ear irrigations, PPD application and interpretation, and blood pressure checks 

• Maintains accurate and timely documentation of all nursing care and patient communication, including phone notes, nursing visit notes and immunization or medication administration documentation 

• Completes patient forms to the furthest extent possible when needed within the scope of nursing practice including prior authorization forms

• Provides health education to individuals and families to further patient self-management and self-empowerment and to help patients maintain/sustain an optimal level of health

• Communicates with members of patient’s care team outside of the health center as needed, for instance with specialists or visiting nurses, to help with coordination of care

• Manages vaccination supply and ordering, including proper vaccination storage and handling. 

• Uses information about data trends for self-directed learning and performance improvement. 

• Provides coverage at other NSCH clinical sites or call center as needed.

• Other duties as assigned

THE ORGANIZATION

North Shore Community Health (NSCH) offers comprehensive primary care, dental services, behavioral health care, care management, pharmacy, medication-assisted treatment and enrollment services.  In 2019, NSCH provided services to 13,272 patients through 63,170 visits.  NSCH has 10 services sites:  Salem Family Health Center, the largest and highest volume site, the school-based health centers at Salem High School and Peabody Veterans Memorial High School, Gloucester Family Health Center, Peabody Family Health Center, and behavioral health services only at the Bentley Academy, Collins Middle School, Nathaniel Hawthorne School, Bates Elementary School, and the Peabody Learning Academy.  NSCH offers competitive benefit plans. NSCH is an equal opportunity employer.   Visit www.NSCH.org for more information.

Workplace Anti-Discrimination and Equal Employment Opportunity Policy

The policy of NSCH is to provide equal employment opportunities by recruiting, hiring, training and promoting applicants and employees without regard to race, color, religion, national origin, sex, age, ancestry, sexual orientation, genetics, pregnancy, marital status, gender identity or expression, disability, handicap, military obligations, veteran status or any other category protected by law (“protected class status”).  We affirm that the above policy reflects NSCH's attitude and its intention to do the following:

• Recruit, hire and promote for all job classifications without regard to protected   class status;

• Base decisions on employment so as to further the prin¬ciples of equal employment opportunity;

• Make promotion decisions are in accord with principals of equal employment opportunity;

• Administer personnel actions such as compen¬sation, benefits, transfers, determinations and Center-sponsored training without regard to protected class status; 

• Make equal employment opportunities available to qualified disabled or handicapped persons;

• Provide equal employment opportunities to those who are Veterans.

Please submit a cover letter, resume and salary requirements for consideration to jobs@nschi.org and visit www.nsch.org for more information.

Requirements

• Graduation from an accredited school of nursing, current license to practice as an RN in the Commonwealth of Massachusetts

• 1-3 years’ experience in a community health or ambulatory setting

• Current CPR certification  

• Ability to function effectively both as a leader and a member of a team as well as a proven ability to work independently

• Ability to work in a culturally-diverse environment

• Excellent communication and interpersonal skills

• Approaches work with an eye for problem-solving and with a positive attitude

• Maintains high level of customer service with both patients and coworkers 

• Possesses strong critical thinking skills and ability to prioritize and address many competing demands. 

• Must be able to recognize and respond quickly to changes in patient and/or unit conditions.

• Preference will be given to bilingual/bicultural individuals who can speak Spanish and/or Portuguese

• Experience with and proficiency in use of electronic health record

• Strong computer skills required

• Sensitivity/skill in working with patients with complex medical, psychosocial and socioeconomic circumstances such as patients with significant mental illness, homelessness, poverty and substance use disorders 

• Ability to travel to other NSCH sites for meetings and periodic clinical coverage is required.

• Some evening and Saturday hours required.

Openings in all three locations  -  Salem, Peabody and Gloucester!

Full-time and Part-time openings   

We are passionate about our mission here at North Shore Community Health! Our mission is to build healthy communities by providing exceptional care to all. If you are someone that shares our mission and believes that first impressions are lasting impressions, you are a great candidate for us.

We have an opening for a Registered Nurse. Under the general direction of the Clinical Nurse Manager, the Registered Nurse will provide direct and indirect nursing care and patient education within the scope of their licensure. The nurse will help manage medication refills and address any other relevant needs of patients in-person and over the phone. They will also provide triage/assessment of patients on the phone and in-person in partnership with the triage nurse team. The Registered Nurse is expected to work in cooperation with the site supervisor, medical director, and other health center team members to foster a safe, effective and positive work environment. As a team member at our health center, you will work with staff who are racially, ethnically and culturally diverse, so being culturally competent is required. A sense of humor is also very important!

Responsibilities

• Assesses an individual’s basic health status and related patient care needs for patients who call the clinic or who present for scheduled or unscheduled care

• Analyzes and interprets data and making informed judgments related to patient care

• Evaluates outcomes of basic nursing interventions and initiates changes in care plans

• Collaborates and communicates with primary care providers and other care team members to ensure quality and continuity of care, including participation of huddles to help ensure a smooth workday and maximize time with patients in the clinic

• Reviews refill requests from pharmacy and patients based on medication refill protocol; Reconciles patient medication lists and attaches pertinent information necessary for provider to authorize the refill

• Administers immunizations and medications and performs other procedures as needed, including but not limited to: EKGs, suture removals, wound dressing changes, ear irrigations, PPD application and interpretation, and blood pressure checks

• Maintains accurate and timely documentation of all nursing care and patient communication, including phone notes, nursing visit notes and immunization or medication administration documentation

• Completes patient forms to the furthest extent possible when needed within the scope of nursing practice including prior authorization forms

• Provides health education to individuals and families to further patient self-management and self-empowerment and to help patients maintain/sustain an optimal level of health

• Communicates with members of patient’s care team outside of the health center as needed, for instance with specialists or visiting nurses, to help with coordination of care

• Manages vaccination supply and ordering, including proper vaccination storage and handling.

• Uses information about data trends for self-directed learning and performance improvement.

• Provides coverage at other NSCH clinical sites or call center as needed.

• Other duties as assigned

THE ORGANIZATION

North Shore Community Health (NSCH) offers comprehensive primary care, dental services, behavioral health care, care management, pharmacy, medication-assisted treatment and enrollment services. In 2019, NSCH provided services to 13,272 patients through 63,170 visits. NSCH has 10 services sites: Salem Family Health Center, the largest and highest volume site, the school-based health centers at Salem High School and Peabody Veterans Memorial High School, Gloucester Family Health Center, Peabody Family Health Center, and behavioral health services only at the Bentley Academy, Collins Middle School, Nathaniel Hawthorne School, Bates Elementary School, and the Peabody Learning Academy. NSCH offers competitive benefit plans. NSCH is an equal opportunity employer. Visit www.NSCH.org for more information.

Workplace Anti-Discrimination and Equal Employment Opportunity Policy

The policy of NSCH is to provide equal employment opportunities by recruiting, hiring, training and promoting applicants and employees without regard to race, color, religion, national origin, sex, age, ancestry, sexual orientation, genetics, pregnancy, marital status, gender identity or expression, disability, handicap, military obligations, veteran status or any other category protected by law (“protected class status”). We affirm that the above policy reflects NSCH's attitude and its intention to do the following:

• Recruit, hire and promote for all job classifications without regard to protected class status;

• Base decisions on employment so as to further the prin¬ciples of equal employment opportunity;

• Make promotion decisions are in accord with principals of equal employment opportunity;

• Administer personnel actions such as compen¬sation, benefits, transfers, determinations and Center-sponsored training without regard to protected class status;

• Make equal employment opportunities available to qualified disabled or handicapped persons;

• Provide equal employment opportunities to those who are Veterans.

Please submit a cover letter, resume and salary requirements for consideration to jobs@nschi.org and visit www.nsch.org for more information.

Requirements

• Graduation from an accredited school of nursing, current license to practice as an RN in the Commonwealth of Massachusetts

• Current CPR certification

• Ability to function effectively both as a leader and a member of a team as well as a proven ability to work independently

• Ability to work in a culturally-diverse environment

• Excellent communication and interpersonal skills

• Approaches work with an eye for problem-solving and with a positive attitude

• Maintains high level of customer service with both patients and coworkers

• Possesses strong critical thinking skills and ability to prioritize and address many competing demands.

• Must be able to recognize and respond quickly to changes in patient and/or unit conditions.

• Preference will be given to bilingual/bicultural individuals who can speak Spanish and/or Portuguese

• Experience with and proficiency in use of electronic health record

• Strong computer skills required

• Sensitivity/skill in working with patients with complex medical, psychosocial and socioeconomic circumstances such as patients with significant mental illness, homelessness, poverty and substance use disorders

• Ability to travel to other NSCH sites for meetings and periodic clinical coverage is required.

• Some evening and Saturday hours required.

Summary

We are passionate about our mission here at North Shore Community Health! Our mission is to build healthy communities by providing exceptional care to all. If you are someone that shares our mission and believes that first impressions are lasting impressions, you are a great candidate for us.  

We have an opening for a Psychiatric Mental Health Nurse Practitioner (NP) or Physician’s Assistant (PA).   Under the supervision of the Director of Behavioral Health, the psychiatric mental health nurse practitioner (PMHNP)/Physician’s Assistant, in collaboration with the supervising psychiatrist, will provide continuing and comprehensive health care for the individual and family across all ages and genders.  The PMHNP/Physician’s Assistant will provide direct clinical service to patients, provide clinical supervision to interns and staff, be involved in quality improvement activities, other administrative activities, and help to develop programming as needed. Care may be delivered at any of NSCH locations or virtually via tele-health.  As a team member at our health center, you will work with staff who are racially, ethnically and culturally diverse, so being culturally competent is required.  A sense of humor is also very important!   

Responsibilities 

• Works as an integral member of the integrated health care team which includes careful attention to customer service, population management, appropriate delegation and participation in the quality initiatives of the health center.  

• Provides for biopsychosocial clinical evaluations, examination, and diagnosis utilizing DSM V diagnoses.

• Collaborates with other providers involved in client care, including nursing, medical providers, behavioral health clinicians, community health workers, social agencies, hospitals, schools, etc.

• Coordinates patient care.

• Serves as a patient advocate.

• Provides psychiatric and psychopharmacology consultation to members of the care team.

• Provides psychopharmacological evaluation and management of patients

• Provides patient and family education

• Seeks professional continuing education to remain current in treatment practice.

• Maintains appropriate and timely medical records on patients under care.   Although the NSCHI policy in 2017 is 72 hours, the expectation is for clinically relevant records to be signed and closed within 24 hours.

• Attends scheduled meetings

• Other duties as assigned.

THE ORGANIZATION

North Shore Community Health (NSCH) offers comprehensive primary care, dental services, behavioral health care, care management, pharmacy, medication-assisted treatment and enrollment services.  In 2019, NSCH provided services to 13,272 patients through 63,170 visits.  NSCH has 10 services sites:  Salem Family Health Center, the largest and highest volume site, the school-based health centers at Salem High School and Peabody Veterans Memorial High School, Gloucester Family Health Center, Peabody Family Health Center, and behavioral health services only at the Bentley Academy, Collins Middle School, Nathaniel Hawthorne School, Bates Elementary School, and the Peabody Learning Academy.  NSCH offers competitive benefit plans. NSCH is an equal opportunity employer.   Visit www.NSCHI.org for more information.

Workplace Anti-Discrimination and Equal Employment Opportunity Policy

The policy of NSCH is to provide equal employment opportunities by recruiting, hiring, training and promoting applicants and employees without regard to race, color, religion, national origin, sex, age, ancestry, sexual orientation, genetics, pregnancy, marital status, gender identity or expression, disability, handicap, military obligations, veteran status or any other category protected by law (“protected class status”).  We affirm that the above policy reflects NSCH's attitude and its intention to do the following:

• Recruit, hire and promote for all job classifications without regard to protected   class status;

• Base decisions on employment so as to further the prin¬ciples of equal employment opportunity;

• Make promotion decisions are in accord with principals of equal employment opportunity;

• Administer personnel actions such as compen¬sation, benefits, transfers, determinations and Center-sponsored training without regard to protected class status; 

• Make equal employment opportunities available to qualified disabled or handicapped persons;

• Provide equal employment opportunities to those who are Veterans.

Please submit a cover letter, resume and salary requirements for consideration to jobs@nschi.org and visit www.nschi.org for more information.

Requirements

• Master’s Degree in Nursing with certification as a PMHNP or graduate of a certified Physician’s Assistant program

• Two plus years of experience working as a Psychiatric Nurse Practitioner or Physician’s Assistant preferred

• Current licensure to practice psychiatric nursing in Massachusetts.

• Experience in community health care.  

• Must have reliable transportation to travel between sites.

• Preference will be given to bilingual/bicultural individuals who are Spanish or Portuguese.

• Ability to work effectively both independently and as part of a team

• Strong communication and interpersonal skills, with commitment to establishing a safe and respectful environment for team members

• Ability to work in a culturally diverse environment

• High level of commitment to continuous improvement in the quest for comprehensive and quality health care

Summary

Full-time and Part-time Openings

We are passionate about our mission here at North Shore Community Health! Our mission is to build healthy communities by providing exceptional care to all. If you are someone that shares our mission and believes that first impressions are lasting impressions, you are a great candidate for us.  We have full-time and part-time openings for  Patient Service Representatives (Front Desk) for our Salem and Peabody Family Health Centers.  The PSR, reporting to the Site Supervisor, in a very busy office, will accurately perform activities related to the smooth functioning of the Front Desk team.  

As a team member at our health center, you will work with staff who are racially, ethnically and culturally diverse, so being culturally competent is required.  A sense of humor is also very important!   

Responsibilities 

• Provides outstanding customer service, both to internal and external customers

• Greet patients over the phone/and in person in a friendly and professional manner and providing them with the information and/or services needed

• Answer multiple calls simultaneously providing assistance with making or rescheduling appointments, directing calls to other staff, and taking accurate and detailed messages to ensure that callers receive the information they need

• Verify and update patient demographic and insurance information

• Maintain an organized and clean work areas and waiting room

• Provides translation services as needed

• Contacts patients as needed, via letter, telephone or patient portal

• Schedules patients as needed

• HIPAA: Maintains integrity and completeness of medical record and patient confidentiality

• Copies and faxes documents as needed

• And other assigned duties to support the patient care team

THE ORGANIZATION

North Shore Community Health (NSCH) offers comprehensive primary care, dental services, behavioral health care, care management, pharmacy, medication-assisted treatment and enrollment services.  In 2019, NSCH provided services to 13,272 patients through 63,170 visits.  NSCH has 10 services sites:  Salem Family Health Center, the largest and highest volume site, the school-based health centers at Salem High School and Peabody Veterans Memorial High School, Gloucester Family Health Center, Peabody Family Health Center, and behavioral health services only at the Bentley Academy, Collins Middle School, Nathaniel Hawthorne School, Bates Elementary School, and the Peabody Learning Academy.  NSCH offers competitive benefit plans. NSCH is an equal opportunity employer.   Visit www.NSCHI.org for more information.

Workplace Anti-Discrimination and Equal Employment Opportunity Policy

The policy of NSCH is to provide equal employment opportunities by recruiting, hiring, training and promoting applicants and employees without regard to race, color, religion, national origin, sex, age, ancestry, sexual orientation, genetics, pregnancy, marital status, gender identity or expression, disability, handicap, military obligations, veteran status or any other category protected by law (“protected class status”).  We affirm that the above policy reflects NSCH's attitude and its intention to do the following:

• Recruit, hire and promote for all job classifications without regard to protected   class status;

• Base decisions on employment so as to further the principles of equal employment opportunity;

• Make promotion decisions are in accord with principals of equal employment opportunity;

• Administer personnel actions such as compensation, benefits, transfers, determinations and Center-sponsored training without regard to protected class status; 

• Make equal employment opportunities available to qualified disabled or handicapped persons;

• Provide equal employment opportunities to those who are Veterans.

Requirements

• High School diploma or equivalent 

• Two years’ customer service experience preferably in a medical setting or office environment

• Bi-lingual in Spanish/Portuguese and English 

• Demonstrated work history of reliability, good attendance and positive attitude

• Detail-oriented and thorough

• Willingness and ability to learn new technologies – Digium/Switchvox phone system, GE Centricity for medical appointments, Dentrix for dental appointments

• Warm and professional telephone manner; good memory and patience

• Ability to multi-task and follow-up to complete tasks

• Ability to be courteous, efficient, effective, and patient in a fast paced environment

• Maintain strict adherence to the NSCH Confidentiality policy

• Incorporate NSCH Mission and Values into daily activities

• Comply with all NSCH personnel policies and procedures

• Willingness to be flexible about work assignments

• Strong interpersonal and communication skills

• Competency in working with Microsoft Office Suite and GE Centricity is a plus 

PATIENT SERVICE REPRESENTATIVE (FRONT DESK) DENTAL– Bilingual

Peabody Family Health Center

Summary

We are passionate about our mission here at North Shore Community Health! Our mission is to build healthy communities by providing exceptional care to all. If you are someone that shares our mission and believes that first impressions are lasting impressions, you are a great candidate for us.  We have a full-time opening for a Patient Service Representative (Front Desk) Dental for our Peabody Family Health Center.  Reporting to the Dental Practice Manager, the PSR is responsible for administering the day-to-day activities of the dental office, including: maintenance of the records of patients, assisting patients in person or on the phone, maintaining appearance and order of dental office, and recall/recare system.  As a team member at our health center, you will work with staff who are racially, ethnically and culturally diverse, so being culturally competent is required.  A sense of humor is also very important!   

Responsibilities 

• Greets incoming patients with a warm, friendly smile

• Communicate with patients either by phone or in person to schedule accurate dental appointments as per office policy and procedures.

• Registers patients by verifying that patient's record is up to date, accurate and scanned.

• Makes appropriate insurance & patient personal data (address & phone number) changes in computer systems and on patient's chart.

• Ensures that patient medical history is updated yearly.

• Informs patients of all office policies and protocols.

• Schedule follow-up/recall appointments, as necessary.

• Follow up on no show/cancelation of appointments.

• Maintain smooth work flow between dentists, assistants, and patients. 

• Complies with federal and local laws in ensuring patient privacy & HIPAA. 

• Relay patient’s complaints (billing, clinical or otherwise) to Dental Practice Manager

• Monitors office supplies and requests office supplies when needed.

• Discusses and collects fees; issue cash receipt when monies are collected. 

• Confirm the next day’s appointments.

• Perform various office tasks as necessary; and other duties as assigned, such as assisting in treatment rooms as needed.

THE ORGANIZATION

North Shore Community Health’s (NSCH) mission is to build healthy communities by providing exceptional care to all. NSCH’s 140 employees provide comprehensive primary care, dental services, behavioral health care, care management, pharmacy, substance abuse disorder treatment, nurse care management, and insurance enrollment assistance services.  In 2019, NSCH provided services to 13,272 patients in 63,170 visits.  NSCH has 10 services sites:  Gloucester, Peabody and Salem Family Health Centers; the school-based health centers at Salem High School and Peabody Veterans Memorial High School; and behavioral health only services at the Bentley Academy, Collins Middle School, Horace Mann School, Bates Elementary School, and the Peabody Learning Academy.  NSCH offers competitive benefit plans and as a community-based safety net healthcare provider, NSCH welcomes staff who mirror the diversity of our communities and is on the path to becoming an anti-racist employer.

Workplace Anti-Discrimination and Equal Employment Opportunity Policy

The policy of NSCH is to provide equal employment opportunities by recruiting, hiring, training and promoting applicants and employees without regard to race, color, religion, national origin, sex, age, ancestry, sexual orientation, genetics, pregnancy, marital status, gender identity or expression, disability, handicap, military obligations, veteran status or any other category protected by law (“protected class status”).  We affirm that the above policy reflects NSCH's attitude and its intention to do the following:

• Recruit, hire and promote for all job classifications without regard to protected   class status;

• Base decisions on employment so as to further the prin¬ciples of equal employment opportunity;

• Make promotion decisions are in accord with principals of equal employment opportunity;

• Administer personnel actions such as compen¬sation, benefits, transfers, determinations and Center-sponsored training without regard to protected class status; 

• Make equal employment opportunities available to qualified disabled or handicapped persons;

• Provide equal employment opportunities to those who are Veterans.

Please submit cover letter, resume and salary requirements for consideration to jobs@nschi.org and visit www.nsch.org for more information.

Requirements

• Bi-lingual in Spanish/Portuguese and English 

• High school graduate

• Demonstrated

 work history of reliability, good attendance and positive attitude

• Detail-oriented and thorough

• Willingness and ability to learn new technologies – Digium/Switchvox phone system, GE Centricity for medical appointments, Dentrix for dental appointments

• Ability to communicate effectively with diverse staff and patients 

• Warm and professional telephone manner; good memory and patience

• Ability to multi-task and follow-up to complete tasks

• Ability to be courteous, efficient, effective, and patient in a fast paced environment

• Maintain strict adherence to the NSCHI Confidentiality policy

• Incorporate NSCHI Mission and Values into daily activities

• Comply with all NSCHI personnel policies and procedures

Summary

 Full-time and Part-time Openings

We are passionate about our mission here at North Shore Community Health! Our mission is to build healthy communities by providing exceptional care to all. If you are someone that shares our mission and believes that first impressions are lasting impressions, you are a great candidate for us.  We have full-time opening and part-time openings for Patient Service Representatives (Front Desk) for our Gloucester Family Health Center.  The PSR, reporting to the Site Supervisor, in a very busy office, will accurately perform activities related to the smooth functioning of the Front Desk team.  As a team member at our health center, you will work with staff who are racially, ethnically and culturally diverse, so being culturally competent is required.  A sense of humor is also very important!   

Responsibilities 

• Provides outstanding customer service, both to internal and external customers

• Greet patients over the phone/and in person in a friendly and professional manner and providing them with the information and/or services needed

• Answer multiple calls simultaneously providing assistance with making or rescheduling appointments, directing calls to other staff, and taking accurate and detailed messages to ensure that callers receive the information they need

• Verify and update patient demographic and insurance information

• Maintain an organized and clean work areas and waiting room

• Provides translation services as needed

• Contacts patients as needed, via letter, telephone or patient portal

• Schedules patients as needed

• HIPAA: Maintains integrity and completeness of medical record and patient confidentiality

• Copies and faxes documents as needed

• And other assigned duties to support the patient care team

THE ORGANIZATION

North Shore Community Health (NSCH) offers comprehensive primary care, dental services, behavioral health care, care management, pharmacy, medication-assisted treatment and enrollment services.  In 2019, NSCH provided services to 13,272 patients through 63,170 visits.  NSCH has 10 services sites:  Salem Family Health Center, the largest and highest volume site, the school-based health centers at Salem High School and Peabody Veterans Memorial High School, Gloucester Family Health Center, Peabody Family Health Center, and behavioral health services only at the Bentley Academy, Collins Middle School, Nathaniel Hawthorne School, Bates Elementary School, and the Peabody Learning Academy.  NSCH offers competitive benefit plans. NSCH is an equal opportunity employer.   Visit www.NSCHI.org for more information.

Workplace Anti-Discrimination and Equal Employment Opportunity Policy

The policy of NSCH is to provide equal employment opportunities by recruiting, hiring, training and promoting applicants and employees without regard to race, color, religion, national origin, sex, age, ancestry, sexual orientation, genetics, pregnancy, marital status, gender identity or expression, disability, handicap, military obligations, veteran status or any other category protected by law (“protected class status”).  We affirm that the above policy reflects NSCH's attitude and its intention to do the following:

• Recruit, hire and promote for all job classifications without regard to protected   class status;

• Base decisions on employment so as to further the principles of equal employment opportunity;

• Make promotion decisions are in accord with principals of equal employment opportunity;

• Administer personnel actions such as compensation, benefits, transfers, determinations and Center-sponsored training without regard to protected class status; 

• Make equal employment opportunities available to qualified disabled or handicapped persons;

• Provide equal employment opportunities to those who are Veterans.

Requirements

• High School diploma or equivalent 

• Two years’ customer service experience preferably in a medical setting or office environment

• Bilingual in Spanish/Portuguese and English preferred

• Demonstrated work history of reliability, good attendance and positive attitude

• Detail-oriented and thorough

• Willingness and ability to learn new technologies – Digium/Switchvox phone system, GE Centricity for medical appointments, Dentrix for dental appointments

• Warm and professional telephone manner; good memory and patience

• Ability to multi-task and follow-up to complete tasks

• Ability to be courteous, efficient, effective, and patient in a fast paced environment

• Maintain strict adherence to the NSCH Confidentiality policy

• Incorporate NSCH Mission and Values into daily activities

• Comply with all NSCH personnel policies and procedures

• Willingness to be flexible about work assignments

• Strong interpersonal and communication skills

• Competency in working with Microsoft Office Suite and GE Centricity is a plus 

Summary

We are passionate about our mission here at North Shore Community Health! Our mission is to build healthy communities by providing exceptional care to all. If you are someone that shares our mission and believes that first impressions are lasting impressions, you are a great candidate for us. We have a part-time opening for a Behavioral Health Administrative Support Specialist.  The part-time Behavioral Health Administrative Support Specialist position, under the supervision of the Director of Behavioral Health (BH) and the BH practice manager, involves scheduling appointments, tracking referrals, data entry, management and support of BH providers and other administrative operations of the BH department. This is a part-time position roughly 16 – 20 hours per week flexible hours. As a team member at our health center, you will work with staff who are racially, ethnically and culturally diverse, so being culturally competent is required. A sense of humor is also very important! 

Responsibilities 

• Oversees, monitors and responds to BH desktop. 
• Calls all new BH referrals, verifies insurance, obtains authorizations and schedules intake appointments. 
• Keep track of the patient's referrals, maintains waitlist and ensure that clients are scheduled.
• Record and report on referrals, census, and keep up to date with BH provider schedules 
• Reschedules BH appts when providers are out sick.
• Create and enter new patient referrals to BH provider panels
• Update  and ensure accuracy of databases and contact lists
• Identifies areas requiring analysis and improvement in regards to staffing, policies  & procedures, productivity
• Assists in the day-to-day communications of scheduling, documentation and various other needs.
• Provide general support to patients, providers, and BH staff 
• Attend  bi-monthly BH department meetings
• Other duties as assigned 

THE ORGANIZATION

North Shore Community Health (NSCH) offers comprehensive primary care, dental services, behavioral health care, care management, pharmacy, substance abuse disorder treatment, nurse care management, and insurance enrollment assistance services. In 2019, NSCH provided services to 13,272 patients in 63,170 visits. NSCH has 10 services sites: Gloucester, Peabody and Salem Family Health Centers; the school-based health centers at Salem High School and Peabody Veterans Memorial High School; and behavioral health only services at the Bentley Academy, Collins Middle School, Horace Mann School, Bates Elementary School, and the Peabody Learning Academy. NSCH offers competitive benefit plans and as a community-based safety net healthcare provider, NSCH welcomes staff who mirror the diversity of our communities and is on the path to becoming an anti-racist employer.

Workplace Anti-Discrimination and Equal Employment Opportunity Policy

The policy of NSCH is to provide equal employment opportunities by recruiting, hiring, training and promoting applicants and employees without regard to race, color, religion, national origin, sex, age, ancestry, sexual orientation, genetics, pregnancy, marital status, gender identity or expression, disability, handicap, military obligations, veteran status or any other category protected by law (“protected class status”). We affirm that the above policy reflects NSCH's attitude and its intention to do the following:

· Recruit, hire and promote for all job classifications without regard to protected class status;

· Base decisions on employment so as to further the prin­ciples of equal employment opportunity;

· Make promotion decisions are in accord with principals of equal employment opportunity;

· Administer personnel actions such as compen­sation, benefits, transfers, determinations and Center-sponsored training without regard to protected class status; 

· Make equal employment opportunities available to qualified disabled or handicapped persons;

· Provide equal employment opportunities to those who are Veterans.

Requirements

· High School or greater 

· Office experience preferred

· Bi-lingual Spanish/ Portuguese preferred

· Experience with GE Centricity Practice Management and EHR, preferred

· Proficient in Microsoft Office applications (Excel, Word, Power Point)

· Self-motivated and self-directed to work within a team and/or work independently

· Extremely detail-oriented in both verifying own work as well as the work of others 

· Good organizational and time management skills

· Values cultural diversity and other individual differences at NSCH, ensuring that the organization builds on these differences

Summary

We are passionate about our mission here at North Shore Community Health! Our mission is to build healthy communities by providing exceptional care to all.  If you are someone that shares our mission and believes that first impressions are lasting impressions, you are a great candidate for us. We have an opening for a part time School Based Health Float Nurse Practitioner. Under the supervision of the Director of School Based Health, the SBH Nurse Practitioner is responsible for; provision of clinical services, collaboration, health education, community health planning, and professional practice within the participating school districts of Salem and Peabody. The SBH Nurse Practitioner may participate in NSCH community outreach efforts as appropriate and as assigned. This position is a part-time position for 20 hours/week during the school year and may require travel to multiple SBHC sites. As a team member at our health center, you will work with staff who are racially, ethnically and culturally diverse, so being culturally competent is required. A sense of humor is also very important! 

Responsibilities 

1. Provides primary care to students

2. Assessment and management of health care of students

3. Responds to frequently encountered health issues, provides counseling and crisis intervention when required, e.g., adolescent pregnancy, substance abuse, death of a family member, suicide, responds to child neglect or abuse issues (as required by Massachusetts statute).

4. Consultation with school staff on health issues and provisions of clinical in-service education as needed.

5. Consults with the SBHC physician/medical director, Director of School Based Health, and school administrators to develop and implement policies and procedures for the clinical services and programs addressing health issues, e.g. immunization, medication administration, school-wide injury prevention programs, and other special programs such as groups addressing eating disorders, smoking cessation, and violence prevention.

6. Participates in the development of an interdisciplinary plan for the SBHC to ensure that the students in need of services are identified in a timely manner and appropriate intervention is initiated.

7. Assists with written reports for North Shore Community Health, the Massachusetts Department of Public Health and other agencies describing the services provided by the program, numbers of student served, etc.

8. Ensures that there is an emergency care plan in place which is communicated to all staff and is closely coordinated with community emergency care procedure.

9. Maintain appropriate and timely medical records on patients under care. Although the NSCHI policy in 2013 is 72 hours, the expectation is for clinically relevant records to be signed and closed within 24 hours.

10. Consults with the collaborative physician on those patients who require care beyond the scope of the nurse practitioner and follows those patients in collaboration with the physician. 

THE ORGANIZATION

North Shore Community Health (NSCH) offers comprehensive primary care, dental services, behavioral health care, care management, pharmacy, substance abuse disorder treatment, nurse care management, and insurance enrollment assistance services. In 2019, NSCH provided services to 13,272 patients in 63,170 visits. NSCH has 10 services sites: Gloucester, Peabody and Salem Family Health Centers; the school-based health centers at Salem High School and Peabody Veterans Memorial High School; and behavioral health only services at the Bentley Academy, Collins Middle School, Horace Mann School, Bates Elementary School, and the Peabody Learning Academy. NSCH offers competitive benefit plans and as a community-based safety net healthcare provider, NSCH welcomes staff who mirror the diversity of our communities and is on the path to becoming an anti-racist employer.

Workplace Anti-Discrimination and Equal Employment Opportunity Policy

The policy of NSCH is to provide equal employment opportunities by recruiting, hiring, training and promoting applicants and employees without regard to race, color, religion, national origin, sex, age, ancestry, sexual orientation, genetics, pregnancy, marital status, gender identity or expression, disability, handicap, military obligations, veteran status or any other category protected by law (“protected class status”). We affirm that the above policy reflects NSCH's attitude and its intention to do the following:

· Recruit, hire and promote for all job classifications without regard to protected class status;

· Base decisions on employment so as to further the prin­ciples of equal employment opportunity;

· Make promotion decisions are in accord with principals of equal employment opportunity;

· Administer personnel actions such as compen­sation, benefits, transfers, determinations and Center-sponsored training without regard to protected class status; 

· Make equal employment opportunities available to qualified disabled or handicapped persons;

· Provide equal employment opportunities to those who are Veterans.

Requirements

• MSN, Certification as a Nurse Practitioner, experience in school-based health center setting or ambulatory care. 
• Active Massachusetts Licensure
• 2+ years NP experience
• Ability to work effectively both independently and as part of a team
• Strong communication and interpersonal skills, with commitment to establishing a safe and respectful environment for team members
• Ability to work in a culturally diverse environment
• High level of commitment to continuous improvement in the quest for comprehensive and quality health  care.
• Bilingual Spanish/Portuguese preferred

Summary

Full-time and Part-time Openings

$1,500 Sign-on Bonus for full-time positions!

Bilingual (Spanish or Portuguese) required 

We are passionate about our mission here at North Shore Community Health! Our mission is to build healthy communities by providing exceptional care to all. If you are someone that shares our mission and believes that first impressions are lasting impressions, you are a great candidate for us.  

We currently have a full-time opening  and part-time openings for an Outreach and Insurance Enrollment Coordinator for our Gloucester Family Health Centers. The Outreach and Insurance Enrollment Coordinator, reporting to the Manager of Patient Services, will work full-time to conduct culturally appropriate outreach to a broad array of organizations in Gloucester and the North Shore community.  These include; faith-based organizations, food pantries, shelters, Boards/Departments of Public Health and Education, Chamber of Commerce, etc.  The outreach will include education on the following: the process for determining eligibility for public and/or subsidized insurance products; the impact of the ACA 2014 Medicaid expansion on low-income MA residents; how to use the MA health insurance exchange.  In addition, the Coordinator will enroll consumers in and around the Salem community into public and/or subsidized insurance programs on-site at health fairs, street fairs, festivals, shelters, drop-in centers, food pantries, churches, etc.  The Coordinator will also assess the eligibility of existing and future NSCH patients in insurance programs and enroll them as appropriate. The Coordinator will collaborate with Site Managers and Patient Service Representatives.  The Medical Support Coordinator will serve as an onsite liaison between CCA, SCO program and NSCH. He/She will serve as a resource for all providers.

As a team member you will work with staff who are racially, ethnically and culturally diverse, so being culturally competent is required.  A sense of humor is also very important!   

Responsibilities 

• The Outreach and Insurance Enrollment Coordinator will work with the Manager of Patient Services to develop a detailed work plan with outreach and enrollment targets for Salem and the North Shore community

• She/he will attend all required state and federal enrollment trainings, as needed

• He/she will track progress of attainment of targets for his/her site

• She/he will identify and reach out to community organizations to schedule presentations and/or outreach events  

• He/she will distribute high quality outreach materials to residents of Salem and the North Shore community

• She/he will identify and collaborate with other O&E program staff at NSCH He/she will attend evening and weekend community events (health and street fairs, festivals, other events), as needed, to educate and enroll consumers in insurance programs on site.

• She/he will work with existing and future NSCH patients to assess eligibility and enroll in insurance programs 

• He/she will collaborate with NSCH Patient Service Representatives to ensure that the eligibility and enrollment needs of NSCH’s patients are met with a demonstrated commitment to high quality customer service   

• Act as an Element Care SCO liaison and resource on site for all NSCH sites

• Assist SCO patients in making appointments at NSCH sites

• Track Element Care SCO members specialist referrals and results of specialist appointments and share information with all NSCH providers

• Communicate with SCO team about medical updates and /or member needs/ request

• Maintains member confidentiality at all times and translating, if needed. 

• Run quarterly reports for potential SCO patients, and reach out to them

THE ORGANIZATION

North Shore Community Health (NSCH) offers comprehensive primary care, dental services, behavioral health care, care management, pharmacy, medication-assisted treatment and enrollment services.  In 2019, NSCH provided services to 13,272 patients through 63,170 visits.  NSCH has 10 services sites:  Salem Family Health Center, the largest and highest volume site, the school-based health centers at Salem High School and Peabody Veterans Memorial High School, Gloucester Family Health Center, Peabody Family Health Center, and behavioral health services only at the Bentley Academy, Collins Middle School, Nathaniel Hawthorne School, Bates Elementary School, and the Peabody Learning Academy.  NSCH offers competitive benefit plans. NSCH is an equal opportunity employer.   Visit www.NSCHI.org for more information.

Workplace Anti-Discrimination and Equal Employment Opportunity Policy

The policy of NSCH is to provide equal employment opportunities by recruiting, hiring, training and promoting applicants and employees without regard to race, color, religion, national origin, sex, age, ancestry, sexual orientation, genetics, pregnancy, marital status, gender identity or expression, disability, handicap, military obligations, veteran status or any other category protected by law (“protected class status”).  We affirm that the above policy reflects NSCH's attitude and its intention to do the following:

• Recruit, hire and promote for all job classifications without regard to protected   class status;

• Base decisions on employment so as to further the principles of equal employment opportunity;

• Make promotion decisions are in accord with principals of equal employment opportunity;

• Administer personnel actions such as compensation, benefits, transfers, determinations and Center-sponsored training without regard to protected class status; 

• Make equal employment opportunities available to qualified disabled or handicapped persons;

• Provide equal employment opportunities to those who are Veterans.

Please submit cover letter, resume and salary requirements for consideration to jobs@nschi.org and visit www.nschi.org for more information.

Requirements

•  Experience in a community health center setting and/or related experience in health/human services and/or social services agency
•  Demonstrated strong communication skills with individuals and/or groups
• Fluency in English AND Spanish or Portuguese
• Proficiency in all Microsoft Office applications (Excel, Word, PowerPoint)
• Valid MA driver’s license
• Maintains strict adherence to the NSCH Confidentiality policy
• Incorporates NSCHI values, principles and mission statement into daily activities
• Complies with all NSCHI personnel policies and procedures
• Strong analytical, problem solving, planning and prioritization skills
• Self-motivated and self-directed to work within a team and/or work independently
• Extremely detail-oriented in both verifying own work as well as the work of others
• Position will be based at the Gloucester Family Health Center but may include travel to cover at the Peabody and/or Salem sites. 

Summary

We are passionate about our mission here at North Shore Community Health! Our mission is to build healthy communities by providing exceptional care to all. If you are someone that shares our mission and believes that first impressions are lasting impressions, you are a great candidate for us.

Under the general direction of the Chief Medical Officer (CMO) and the direct supervision of the Medical Director, the Nurse Practitioner, in collaboration with the physician(s) on the team, will provide continuing and comprehensive health care for the individual and family across all ages and genders. The Nurse Practitioner is expected to function as integral part of the Primary Care Team (PCT), sometimes as a leader and sometimes as engaged member. As a team member at our health center, you will work with staff who are racially, ethnically and culturally diverse, so being culturally competent is required. A sense of humor is also very important!

Responsibilities

• Provide direct care to scheduled patients and/or walk-in patients when necessary.
• Conducts a program of care with responsibility for examination, diagnosis and treatment of patients.
• Obtains history and physical examinations of the patients in an ambulatory setting. Utilizes laboratory and other diagnostic services as appropriate.
• Makes a diagnosis and administers treatments based on evidence-based medicine whenever possible but always within accepted standards of care.
• Seeks outside advice and consultation as necessary; refers for specialty care and for confirmation of diagnosis and treatment when appropriate.
• Maintain strict adherence to the NSCH Confidentiality policy including HPPA guidelines
• Treat all patients in a welcoming and professional manner.
• Contribute to the team effort by supporting all team members and maintaining an open and positive attitude.
• Works as an integral member of the PCT, which include careful attention to customer service, population management, appropriate delegation and participation in the quality initiatives of the health center. Because of the inherent authority and responsibility of the position, the NP is expected to display exemplary communication skills and to lead by example.

The Organization

North Shore Community Health (NSCH) offers comprehensive primary care, dental services, behavioral health care, care management, pharmacy, medication-assisted treatment and enrollment services. In 2019, NSCH provided services to 13,272 patients through 63,170 visits. NSCH has 10 services sites: Salem Family Health Center, the largest and highest volume site, the school-based health centers at Salem High School and Peabody Veterans Memorial High School, Gloucester Family Health Center, Peabody Family Health Center, and behavioral health services only at the Bentley Academy, Collins Middle School, Nathaniel Hawthorne School, Bates Elementary School, and the Peabody Learning Academy. NSCH offers competitive benefit plans. NSCH is an equal opportunity employer. Visit www.NSCHI.org for more information.

Workplace Anti-Discrimination and Equal Employment Opportunity Policy

The policy of NSCH is to provide equal employment opportunities by recruiting, hiring, training and promoting applicants and employees without regard to race, color, religion, national origin, sex, age, ancestry, sexual orientation, genetics, pregnancy, marital status, gender identity or expression, disability, handicap, military obligations, veteran status or any other category protected by law (“protected class status”).We affirm that the above policy reflects NSCH's attitude and its intention to do the following:

• Recruit, hire and promote for all job classifications without regard to protected class status;
• Base decisions on employment so as to further the prin­ciples of equal employment opportunity;
• Make promotion decisions are in accord with principals of equal employment opportunity;
• Administer personnel actions such as compen­sation, benefits, transfers, determinations and Center-sponsored training without regard to protected class status;
• Make equal employment opportunities available to qualified disabled or handicapped persons;
• Provide equal employment opportunities to those who are Veterans.

Requirements

QUALIFICATIONS

• BSN, Certification as a Nurse Practitioner or Graduate of a certified Physician Assistant program
• Two plus years of experience in community or ambulatory care. Preference will be given to bilingual/bicultural individuals who are Spanish or Portuguese
• Massachusetts Licensure
• Ability to work effectively both independently and as part of a team
• Strong communication and interpersonal skills, with commitment to establishing a safe and respectful environment for team members
• Ability to work in a culturally diverse environment
• High level of commitment for comprehensive and quality health care
• Demonstrated interpersonal relationship skills
• Excellent communication and organization skills with attention to detail
• Competency in working with Microsoft Office Suite and GE Centricity is a plus

Summary

We are passionate about our mission here at North Shore Community Health! Our mission is to build healthy communities by providing exceptional care to all. If you are someone that shares our mission and believes that first impressions are lasting impressions, you are a great candidate for us.  

Under the general direction of the Chief Medical Officer (CMO) and the direct supervision of the Medical Director, the Nurse Practitioner, in collaboration with the physician(s) on the team, will provide continuing and comprehensive health care for the individual and family across all ages and genders.  The Nurse Practitioner is expected to function as integral part of the Primary Care Team (PCT), sometimes as a leader and sometimes as engaged member.  As a team member at our health center, you will work with staff who are racially, ethnically and culturally diverse, so being culturally competent is required.  A sense of humor is also very important!   

Responsibilities 

• Provide direct care to scheduled patients and/or walk-in patients when necessary.
• Conducts a program of care with responsibility for examination, diagnosis and treatment of patients.
• Obtains history and physical examinations of the patients in an ambulatory setting. Utilizes laboratory and other diagnostic services as appropriate.
• Makes a diagnosis and administers treatments based on evidence-based medicine whenever possible but always within accepted standards of care.
• Seeks outside advice and consultation as necessary; refers for specialty care and for confirmation of diagnosis and treatment when appropriate.
• Maintain strict adherence to the NSCH Confidentiality policy including HPPA guidelines
• Treat all patients in a welcoming and professional manner.
• Contribute to the team effort by supporting all team members and maintaining an open and positive attitude.
• Works as an integral member of the PCT, which include careful attention to customer service, population management, appropriate delegation and participation in the quality initiatives of the health center.  Because of the inherent authority and responsibility of the position, the NP is expected to display exemplary communication skills and to lead by example.

The Organization

North Shore Community Health (NSCH) offers comprehensive primary care, dental services, behavioral health care, care management, pharmacy, medication-assisted treatment and enrollment services.  In 2019, NSCH provided services to 13,272 patients through 63,170 visits.  NSCH has 10 services sites:  Salem Family Health Center, the largest and highest volume site, the school-based health centers at Salem High School and Peabody Veterans Memorial High School, Gloucester Family Health Center, Peabody Family Health Center, and behavioral health services only at the Bentley Academy, Collins Middle School, Nathaniel Hawthorne School, Bates Elementary School, and the Peabody Learning Academy.  NSCH offers competitive benefit plans. NSCH is an equal opportunity employer.   Visit www.NSCHI.org for more information.

Workplace Anti-Discrimination and Equal Employment Opportunity Policy

The policy of NSCH is to provide equal employment opportunities by recruiting, hiring, training and promoting applicants and employees without regard to race, color, religion, national origin, sex, age, ancestry, sexual orientation, genetics, pregnancy, marital status, gender identity or expression, disability, handicap, military obligations, veteran status or any other category protected by law (“protected class status”).We affirm that the above policy reflects NSCH's attitude and its intention to do the following:

• Recruit, hire and promote for all job classifications without regard to protected   class status;
• Base decisions on employment so as to further the prin­ciples of equal employment opportunity;
• Make promotion decisions are in accord with principals of equal employment opportunity;
• Administer personnel actions such as compen­sation, benefits, transfers, determinations and Center-sponsored training without regard to protected class status;
• Make equal employment opportunities available to qualified disabled or handicapped persons;
• Provide equal employment opportunities to those who are Veterans.

Requirements

QUALIFICATIONS

• BSN, Certification as a Nurse Practitioner or Graduate of a certified Physician Assistant program
• Two plus years of experience in community or ambulatory care.  Preference will be given to bilingual/bicultural individuals who are Spanish or Portuguese.
• Massachusetts Licensure
• Ability to work effectively both independently and as part of a team
• Strong communication and interpersonal skills, with commitment to establishing a safe and respectful environment for team members
• Ability to work in a culturally diverse environment
• High level of commitment for comprehensive and quality health care
• Demonstrated interpersonal relationship skills
• Excellent communication and organization skills with attention to detail
• Competency in working with Microsoft Office Suite and GE Centricity is a plus

Summary

Full-time and Part-time Openings

We are passionate about our mission here at North Shore Community Health! Our mission is to build healthy communities by providing exceptional care to all. If you are someone that shares our mission and believes that first impressions are lasting impressions, you are a great candidate for us. We have full-time and part-time openings for Medical Assistants for our Gloucester Family Health Center. The Medical Assistant, reporting to the Site Manager the Medical Assistant is responsible in assisting providers (physicians, NP, Behavioral health, nurses) with patient visits including administrative, clinical and laboratory duties. S(he) is expected to take a very active role within the team in terms of ongoing duties and in seeking constant improvement to the processes. As a team member at our health center, you will work with staff who are racially, ethnically and culturally diverse, so being culturally competent is required. A sense of humor is also very important!

Responsibilities

• Provides outstanding customer service, both to internal and external customers

• Screens patients according to established protocol including but not limited to height, weight, urine testing, hematocrits, vision testing, blood pressure, PHQ-9

• Prepares paperwork for referrals as needed

• Provides translation services as needed

• Sets up for procedures as listed under the MA competency checklist

• Obtains tests as delineated under the MA competency checklist

• Performs the tasks within the EMR as listed in the MA competency checklist

• Participates in the orders, hospital discharge and ER tracking

• Clean and stock exam rooms

• Perform quality assurance tests as necessary

• Maintain an inventory control system

• Maintain sterilization statistics

• Answers phone or EMR message when needed

• Contacts patients as needed, via letter, telephone or patient portal

• Schedules patients as needed

• HIPAA: Maintains integrity and completeness of medical record and patient confidentiality

• Copies and faxes documents as needed

• And other assigned duties to support the patient care team

THE ORGANIZATION

North Shore Community Health (NSCH) offers comprehensive primary care, dental services, behavioral health care, care management, pharmacy, medication-assisted treatment and enrollment services. In 2019, NSCH provided services to 13,272 patients through 63,170 visits. NSCH has 10 services sites: Salem Family Health Center, the largest and highest volume site, the school-based health centers at Salem High School and Peabody Veterans Memorial High School, Gloucester Family Health Center, Peabody Family Health Center, and behavioral health services only at the Bentley Academy, Collins Middle School, Nathaniel Hawthorne School, Bates Elementary School, and the Peabody Learning Academy. NSCH offers competitive benefit plans. NSCH is an equal opportunity employer. Visit www.NSCHI.org for more information.

Workplace Anti-Discrimination and Equal Employment Opportunity Policy

The policy of NSCH is to provide equal employment opportunities by recruiting, hiring, training and promoting applicants and employees without regard to race, color, religion, national origin, sex, age, ancestry, sexual orientation, genetics, pregnancy, marital status, gender identity or expression, disability, handicap, military obligations, veteran status or any other category protected by law (“protected class status”). We affirm that the above policy reflects NSCH's attitude and its intention to do the following:

• Recruit, hire and promote for all job classifications without regard to protected class status;

• Base decisions on employment so as to further the principles of equal employment opportunity;

• Make promotion decisions are in accord with principals of equal employment opportunity;

• Administer personnel actions such as compensation, benefits, transfers, determinations and Center-sponsored training without regard to protected class status;

• Make equal employment opportunities available to qualified disabled or handicapped persons;

• Provide equal employment opportunities to those who are Veterans.

Please  visit www.nschi.org for more information.

Requirements

• Graduate of a Medical Assistant program

• Two years’ experience in a community-based or ambulatory care setting.

• Completion or willingness to complete Basic Life Support training (CPR)

• Ability to work effectively as part of the team

• Willingness to be flexible about work assignments

• Strong interpersonal and communication skills

• Bilingual especially Spanish or Portuguese a plus

• Current vaccination against pertussis and tetanus.

• Competency in working with Microsoft Office Suite and GE Centricity is a plus

Summary

Full-time and Part time openings! 

We are passionate about our mission here at North Shore Community Health! Our mission is to build healthy communities by providing exceptional care to all. If you are someone that shares our mission and believes that first impressions are lasting impressions, you are a great candidate for us.  We have full-time and part-time openings for Medical Assistants for our Peabody and Salem Family Health Centers.  The Medical Assistant, reporting to the Site Manager the Medical Assistant is responsible in assisting providers (physicians, NP, Behavioral health, nurses) with patient visits including administrative, clinical and laboratory duties.   S(he) is expected to take a very active role within the team in terms of ongoing duties and in seeking constant improvement to the processes.  As a team member at our health center, you will work with staff who are racially, ethnically and culturally diverse, so being culturally competent is required.  A sense of humor is also very important!   

Responsibilities 

• Provides outstanding customer service, both to internal and external customers

• Screens patients according to established protocol including but not limited to height, weight, urine testing, hematocrits, vision testing, blood pressure, PHQ-9

• Prepares paperwork for referrals as needed

• Provides translation services as needed

• Sets up for procedures as listed under the MA competency checklist

• Obtains tests as delineated under the MA competency checklist

• Performs the tasks within the EMR as listed in the MA competency checklist

• Participates in the orders, hospital discharge and ER tracking

• Clean and stock exam rooms

• Perform quality assurance tests as necessary

• Maintain an inventory control system

• Maintain sterilization statistics

• Answers phone or EMR message when needed

• Contacts patients as needed, via letter, telephone or patient portal

• Schedules patients as needed

• HIPAA: Maintains integrity and completeness of medical record and patient confidentiality

• Copies and faxes documents as needed

• And other assigned duties to support the patient care team

THE ORGANIZATION

North Shore Community Health (NSCH) offers comprehensive primary care, dental services, behavioral health care, care management, pharmacy, medication-assisted treatment and enrollment services.  In 2019, NSCH provided services to 13,272 patients through 63,170 visits.  NSCH has 10 services sites:  Salem Family Health Center, the largest and highest volume site, the school-based health centers at Salem High School and Peabody Veterans Memorial High School, Gloucester Family Health Center, Peabody Family Health Center, and behavioral health services only at the Bentley Academy, Collins Middle School, Nathaniel Hawthorne School, Bates Elementary School, and the Peabody Learning Academy.  NSCH offers competitive benefit plans. NSCH is an equal opportunity employer.   Visit www.NSCHI.org for more information.

Workplace Anti-Discrimination and Equal Employment Opportunity Policy

The policy of NSCH is to provide equal employment opportunities by recruiting, hiring, training and promoting applicants and employees without regard to race, color, religion, national origin, sex, age, ancestry, sexual orientation, genetics, pregnancy, marital status, gender identity or expression, disability, handicap, military obligations, veteran status or any other category protected by law (“protected class status”).  We affirm that the above policy reflects NSCH's attitude and its intention to do the following:

• Recruit, hire and promote for all job classifications without regard to protected   class status;

• Base decisions on employment so as to further the principles of equal employment opportunity;

• Make promotion decisions are in accord with principals of equal employment opportunity;

• Administer personnel actions such as compensation, benefits, transfers, determinations and Center-sponsored training without regard to protected class status; 

• Make equal employment opportunities available to qualified disabled or handicapped persons;

• Provide equal employment opportunities to those who are Veterans.

Requirements

• Graduate of a Medical Assistant program 

• Two years’ experience in a community-based or ambulatory care setting.

• Completion or willingness to complete Basic Life Support training (CPR)

• Ability to work effectively as part of the team

• Willingness to be flexible about work assignments

• Strong interpersonal and communication skills

• Bilingual especially Spanish or Portuguese a plus

• Current vaccination against pertussis and tetanus.

• Competency in working with Microsoft Office Suite and GE Centricity is a plus 

Summary

We are passionate about our mission here at North Shore Community Health! Our mission is to build healthy communities by providing exceptional care to all. If you are someone who shares our mission and would like to make a real difference in our community, you are a great candidate for us.  North Shore Community Health (NSCH) has an immediate opening for a full time LPN to work at our Salem Family Health Center.  Under the direction of the Clinical RN manager, the LPN will work as a vaccine coordinator, assist with management and training of Medical Assistants, and other nursing tasks.  As a team member at our health center, you will work with staff who are racially, ethnically and culturally diverse, so being culturally competent is required. A sense of humor is also very important!   

Responsibilities

• Provide outstanding customer service, both to internal and external customers

• In collaboration with RN clinical manager manages vaccine inventory, including but not limited to ordering, maintaining compliance for VFC eligible vaccines, and organization of VIIS as needed for patient care

• In collaboration with the RN clinical manager and provider scheduler, manages daily MA assignments and assures that all medical assistants have completed their competencies

• Provide direct patient care (approximately 25% of the workload) within the scope of the LPN

• Maintains updated inventory of Emergency Medications and supplies

• Assist in the development of clinical policies and patient flow design, with particular attention to protocols around screening and risk stratification.

• Participate in developing the workflow for communication with PCPs

• Document patient encounters within 24 hours in the NSCH EHR (Centricity).

• Ensure documentation is clear, objective and reflects the delivery of safe, quality care.

• Utilize DRVS registries and EHR data to optimize the medical care of patients in treatment for, enhancing preventive care and the ongoing treatment of chronic issues.

• Participates in the orders, hospital discharge and ER tracking

• Delegates assignments such as the cleaning and stocking of exam rooms, quality assurance tests, and ensures completion,

• Completes or delegates, all forms and paperwork from outside agencies as appropriate before sending to the provider for review and signature

• Maintains updated inventory of Emergency Medications and supplies

• Establish and maintain an ongoing positive working relationship with all members of the care team.

• Collaborate with other staff re: pertinent patient issues.

• Respect and maintain patient confidentiality in all aspects for care including electronic information.

• Respect patients in substance use treatment and exhibit a supportive, non-judgmental attitude to all patients.

• Contribute to the PCMH based efforts to care for the patient.

• Consistently exhibit behavior and communication skills that demonstrate NSCH’s commitment to high quality customer service, including quality, care and concern with each and every internal and external customer.

• Exhibits consistent, high level of attention to detail.

• Responds appropriately or seeks support when confronted with cultural biases or conflicts.

• Work in Salem site primarily but occasionally demonstrate the flexibility to work at other sites as staffing needs dictate.

• And other assigned duties to support the patient care team

THE ORGANIZATION

North Shore Community Health’s (NSCH) mission is to build healthy communities by providing exceptional care to all. NSCH’s 140 employees provide comprehensive primary care, dental services, behavioral health care, care management, pharmacy, substance abuse disorder treatment, nurse care management, and insurance enrollment assistance services.  In 2019, NSCH provided services to 13,272 patients in 63,170 visits.  NSCH has 10 services sites:  Gloucester, Peabody and Salem Family Health Centers; the school-based health centers at Salem High School and Peabody Veterans Memorial High School; and behavioral health only services at the Bentley Academy, Collins Middle School, Horace Mann School, Bates Elementary School, and the Peabody Learning Academy.  NSCH offers competitive benefit plans and as a community-based safety net healthcare provider, NSCH welcomes staff who mirror the diversity of our communities and is on the path to becoming an anti-racist employer.  

Workplace Anti-Discrimination and Equal Employment Opportunity Policy

The policy of NSCH is to provide equal employment opportunities by recruiting, hiring, training and promoting applicants and employees without regard to race, color, religion, national origin, sex, age, ancestry, sexual orientation, genetics, pregnancy, marital status, gender identity or expression, disability, handicap, military obligations, veteran status or any other category protected by law (“protected class status”).  We affirm that the above policy reflects NSCH's attitude and its intention to do the following:

• Recruit, hire and promote for all job classifications without regard to protected   class status;

• Base decisions on employment so as to further the principles of equal employment opportunity;

• Make promotion decisions are in accord with principals of equal employment opportunity;

• Administer personnel actions such as compensation, benefits, transfers, determinations and Center-sponsored training without regard to protected class status; 

• Make equal employment opportunities available to qualified disabled or handicapped persons;

• Provide equal employment opportunities to those who are Veterans.

Please submit a cover letter, resume and salary requirements for consideration to jobs@nschi.org and visit www.nschi.org for more information.

Requirements

• LPN with current MA license

• Supportive and non-judgmental attitude in regards to dealing with patients in recovery and relapse

• Vaccine management experience strongly preferred with experience in primary care; although initial training and ongoing education will be provided.

• Proven skills and knowledge base necessary for clinical decision making and care delivery.

• Maintains strict adherence to the NSCH Confidentiality policy.

• Incorporates NSCH Guiding Principles and Mission Statement into daily activities.

• Complies with all NSCH personnel policies and procedures.

• Strong analytical, problem solving, planning and prioritization skills.

• Extremely detail-oriented in both verifying own work as well as the work of others.

• Must have reliable transportation to get to other sites and meetings as needed

• Competency in working with Microsoft Office Suite and GE Centricity is a plus 

Summary

We are passionate about our mission here at North Shore Community Health! Our mission is to build healthy communities by providing exceptional care to all. If you are someone that shares our mission and believes that first impressions are lasting impressions, you are a great candidate for us. We have a full-time opening for an Information Systems Analyst (IS Analyst). The IS Analyst, under the supervision of the Director of Information Systems supports the performance, upkeep, and user training of both NSCH’s Electronic Medical Record (EMR) systems and business intelligence databases. The IS Analyst is essentially the first point of contact for any requests related to the EMR and business intelligence reporting database. The IS Analyst plays a key supportive role in any initiatives to troubleshoot, train, or enhance these critical information systems As a team member at our health center, you will work with staff who are racially, ethnically and culturally diverse, so being culturally competent is required. A sense of humor is also very important! 

Responsibilities 

• Collaborates to ensure that the EMR is operating in the most recent and suitable update version.
• Supports efforts in installing, testing, and monitoring performance for all necessary software updates, patches, and related upgrades of the EMR. This includes but is not limited to the following tasks:
  • Helping to design, validate, and implement software update testing plans to ensure that updates are installed appropriately
  • Supporting the installation new upgrades per planned specifications and monitoring its per performance post Go Live
• Performs EMR user training for NSCH staff; helping to ensure that all staff is adequately trained in the EMR.
• Acts as first line of support  in the troubleshooting of any EMR outages or other inefficiencies; effectively collaborate with multiple resources in performing root cause analysis, brainstorm of solutions, and resolution trial and deployment
• Designs and submits reports that utilize data multiple data as requested by NSCH staff
• Identifies, analyzes, and interprets trends or patterns in complex data sets.
• Prepares and presents comprehensive reports for NSCH Leadership. 
•  Completes extraction and reporting in a timely and efficient manner.
•  Prepares, coordinates, and submits timely and accurate reports and responses to external and regulatory bodies. 
• Maintains accurate, usable archives of all data submissions and associated correspondence. 
• Notifies manager immediately of any perceived barrier to meeting required deadlines and works toward resolution. 
•  Maintains collaborative team relationships with peers and colleagues to achieve goals and foster a positive work environment.
•  Use SQL Server Management Studio and Crystal Reports to extract data to be used for weekly, bi-monthly, monthly and ad hoc reporting
• Understand  SQL joins and statements to execute existing SQL queries and have ability      to write complex, new SQL queries
• Respond  to ad hoc requests and special projects that require immediate attention      while at the same time maintaining deadlines on existing requests
• Validate   data generated from existing SQL query scripts 
• Performs additional duties as assigned to fulfill NSCHI’s mission

THE ORGANIZATION

North Shore Community Health (NSCH) offers comprehensive primary care, dental services, behavioral health care, care management, pharmacy, substance abuse disorder treatment, nurse care management, and insurance enrollment assistance services. In 2019, NSCH provided services to 13,272 patients in 63,170 visits. NSCH has 10 services sites: Gloucester, Peabody and Salem Family Health Centers; the school-based health centers at Salem High School and Peabody Veterans Memorial High School; and behavioral health only services at the Bentley Academy, Collins Middle School, Horace Mann School, Bates Elementary School, and the Peabody Learning Academy. NSCH offers competitive benefit plans and as a community-based safety net healthcare provider, NSCH welcomes staff who mirror the diversity of our communities and is on the path to becoming an anti-racist employer.

Workplace Anti-Discrimination and Equal Employment Opportunity Policy

The policy of NSCH is to provide equal employment opportunities by recruiting, hiring, training and promoting applicants and employees without regard to race, color, religion, national origin, sex, age, ancestry, sexual orientation, genetics, pregnancy, marital status, gender identity or expression, disability, handicap, military obligations, veteran status or any other category protected by law (“protected class status”). We affirm that the above policy reflects NSCH's attitude and its intention to do the following:

· Recruit, hire and promote for all job classifications without regard to protected class status;

· Base decisions on employment so as to further the prin­ciples of equal employment opportunity;

· Make promotion decisions are in accord with principals of equal employment opportunity;

· Administer personnel actions such as compen­sation, benefits, transfers, determinations and Center-sponsored training without regard to protected class status; 

· Make equal employment opportunities available to qualified disabled or handicapped persons;

· Provide equal employment opportunities to those who are Veterans.

Requirements

• Bachelor’s degree in Computer Science or related field.; in the absence of a Bachelor’s degree, five years of relevant experience
• 1 + Years of Experience
• GE Centricity or AthenaHealth experienced a plus
• SQL and Crystal Repo rting experience a plus
• Effective project management skills.
• High attention to detail; able to work effectively in an environment where attention to detail is vital
• Excellent communication skills, including the ability to explain technical concepts to non-technical      users.
• Experience gathering data from various systems and performing analyses preferred 
• Provides excellent customer service to staff and external customers in a professional,      service-oriented, respectful manner using skills in active listening and problem solving. Remains calm in stressful situations.
• Demonstrated ability to troubleshoot and resolve complex information systems problems
• Ability to work in a culturally-diverse environment

SUMMARY

We are passionate about our mission here at North Shore Community Health! Our mission is to build healthy communities by providing exceptional care to all. If you are someone who shares our mission and would like to make a real difference in our community, you are a great candidate for us. We currently have openings for Fee for Service Providers. This is an opportunity for a flexible, self-directed, and creative Clinician to provide assessment and/or clinical care to individuals suffering from behavioral health, mental health and substance use/abuse issues. Create your own schedule with day, evening and weekend hours!! Minimum of 10 hours a week expected. Successful candidates will provide screening and comprehensive clinical assessment and document using Electronic Medical Records. We provide referrals for clients.

As a team member at our health center, you will work with staff who are racially, ethnically and culturally diverse, so being culturally competent is required. A sense of humor is also very important! 

RESPONSIBILITIES 

• Provide screening and assessment to Individuals as referred. 
• Provide counseling to individuals suffering from behavioral health, mental health  and substance use disorders.
• Meet documentation standards in a timely fashion using the electronic health record for each patient contact. 
• Provide culturally competent support services for patients depending on individual needs and preferences. 
• Provide consultation to primary care staff pertaining to the behavioral health needs of their patients.
• Performs  duties and responsibilities in a manner consistent with our mission, values, at North Shore.

THE ORGANIZATION

 North Shore Community Health’s (NSCH) mission is to build healthy communities by providing exceptional care to all. NSCH’s 140 employees provide comprehensive primary care, dental services, behavioral health care, care management, pharmacy, substance abuse disorder treatment, nurse care management, and insurance enrollment assistance services. In 2019, NSCH provided services to 13,272 patients in 63,170 visits. NSCH has 10 services sites: Gloucester, Peabody and Salem Family Health Centers; the school-based health centers at Salem High School and Peabody Veterans Memorial High School; and behavioral health only services at the Bentley Academy, Collins Middle School, Horace Mann School, Bates Elementary School, and the Peabody Learning Academy. NSCH offers competitive benefit plans and as a community-based safety net healthcare provider, NSCH welcomes staff who mirror the diversity of our communities and is on the path to becoming an anti-racist employer.

Workplace Anti-Discrimination and Equal Employment Opportunity Policy

The policy of NSCH is to provide equal employment opportunities by recruiting, hiring, training and promoting applicants and employees without regard to race, color, religion, national origin, sex, age, ancestry, sexual orientation, genetics, pregnancy, marital status, gender identity or expression, disability, handicap, military obligations, veteran status or any other category protected by law (“protected class status”). We affirm that the above policy reflects NSCH's attitude and its intention to do the following:

· Recruit, hire and promote for all job classifications without regard to protected class status;

· Base decisions on employment so as to further the prin­ciples of equal employment opportunity;

· Make promotion decisions are in accord with principals of equal employment opportunity;

· Administer personnel actions such as compen­sation, benefits, transfers, determinations and Center-sponsored training without regard to protected class status; 

· Make equal employment opportunities available to qualified disabled or handicapped persons;

· Provide equal employment opportunities to those who are Veterans.

Requirements

• Masters  level licensure
• 10  hours per week minimum
• Must  have good communication skills, both orally and in writing.
• Possess  good interpersonal skills.
• Strong diagnostic and clinical writing skills are necessary to perform this job.
• Bi-Lingual preferred 
• Experience with Electronic Medical Records preferred
• Maintains strict adherence to the NSCH Confidentiality policy
• Incorporates NSCH values, principles and mission statement into daily activities
• Complies with all NSCH personnel policies and procedures
• Self-motivated and self-directed to work within a team and/or work independently
• Maintain CEU’s as required by the state. 

Director, Information Systems  

Summary

We are passionate about our mission here at North Shore Community Health! Our mission is to build healthy communities by providing exceptional care to all. If you are someone that shares our mission and believes that first impressions are lasting impressions, you are a great candidate for us. We have a full-time opening for a Director, Information Systems.  Under the general direction of the VP of Performance Improvement, The Director, Information Systems is responsible for supporting the organization in the planning and execution of North Shore Community Health’s Information System strategy and performance to allow the organization to execute the strategic plan for a clinical interoperability model focused on patient outcomes and quality improvement. At a high level, the Director will be responsible for the effective deployment, upkeep, and usage of our Electronic Medical Record (EMR) system, as well as be responsible for proper reporting and analytics operations. The Director will work with all staff across the organization to ensure accurate data and information is available to the end users throughout the organization. As a team member at our health center, you will work with staff who are racially, ethnically and culturally diverse, so being culturally competent is required. A sense of humor is also very important! 

Responsibilities 

· Direct and manage the planning, development, integration and implementation of business intelligence based services and programs.

· Direct and manage the maintenance, training, and performance of the EMR

· Act as main liaison between NSCH and the IT support functions currently outsourced to a subcontractor team of IT professionals

· Design and lead the long term vision of NSCH IT strategy. This includes, but is not limited to,

o Selection, adoption, and upkeep, of an EMR system(s) to use across all of our services

o Selection, adoption, and upkeep, of Business Intelligence tools to support our data analytics needs

o Selection of effective IT hardware/software/infrastructure platform to support both present and future needs of the organization

· Lead interoperability initiatives that result in the seamless exchange of health care data to advance the care of patients in areas such as risk reduction through greater data exchange, decreased redundancy of services, and improved work flows and efficiencies.

· Advise department and senior leadership in the interpretation of data produced and recommend further analysis as needed and assist with questions or concerns over both internal and external data and reporting requirements.

· Designs and develops reporting and analysis tools using data collection systems and other strategies that optimize statistical efficiency and data quality to produce operational, financial and quality dashboards.

· Direct all maintenance and upgrades for all IT systems at NSCHI

· Lead the training operations for all EMR functions and roles

· Lead the troubleshooting for all EMR related outages and operations challenges in the field

· Accountable for the preparation and presentation of comprehensive reports for clinical, productivity and operational analysis while ensuring the accuracy and timeliness on a regular weekly, biweekly and monthly basis, as well as an ad hoc basis.

· Identifies, analyzes, and interprets trends or patterns in complex data sets.

· Ensure a customer focused environment is maintained at all times within the IT department.

· Recruit, retain and develop quality staff so that a positive working environment is maintained which fosters personal achievement and good morale. Provide feedback on performance on an ongoing basis and as necessary. Mentors staff with goal of improving departmental performance.

· Function as the Manager to the Clinical Information Systems Analysts and other IT support staff. Support the clinical department by ensuring EHR is operational and compliant. Management activities may include administrative tasks, maintaining system security, reporting, end user training and issue identification, troubleshooting, and resolution. 

· Performs other similar and related duties as required.

THE ORGANIZATION

North Shore Community Health (NSCH) offers comprehensive primary care, dental services, behavioral health care, care management, pharmacy, substance abuse disorder treatment, nurse care management, and insurance enrollment assistance services. In 2019, NSCH provided services to 13,272 patients in 63,170 visits. NSCH has 10 services sites: Gloucester, Peabody and Salem Family Health Centers; the school-based health centers at Salem High School and Peabody Veterans Memorial High School; and behavioral health only services at the Bentley Academy, Collins Middle School, Horace Mann School, Bates Elementary School, and the Peabody Learning Academy. NSCH offers competitive benefit plans and as a community-based safety net healthcare provider, NSCH welcomes staff who mirror the diversity of our communities and is on the path to becoming an anti-racist employer

Workplace Anti-Discrimination and Equal Employment Opportunity Policy

The policy of NSCH is to provide equal employment opportunities by recruiting, hiring, training and promoting applicants and employees without regard to race, color, religion, national origin, sex, age, ancestry, sexual orientation, genetics, pregnancy, marital status, gender identity or expression, disability, handicap, military obligations, veteran status or any other category protected by law (“protected class status”). We affirm that the above policy reflects NSCH's attitude and its intention to do the following:

· Recruit, hire and promote for all job classifications without regard to protected class status;

· Base decisions on employment so as to further the prin­ciples of equal employment opportunity;

· Make promotion decisions are in accord with principals of equal employment opportunity;

· Administer personnel actions such as compen­sation, benefits, transfers, determinations and Center-sponsored training without regard to protected class status; 

· Make equal employment opportunities available to qualified disabled or handicapped persons;

· Provide equal employment opportunities to those who are Veterans.

Please submit cover letter, resume and salary requirements for consideration to jobs@nschi.org and visit www.nsch.org for more information.

Requirements

• Master’s Degree in Business, Healthcare Administration, Finance, or Accounting is preferred. In the absence of a Master’s degree, a Bachelor’s Degree in Accounting, Finance, Healthcare Administration or related area with emphasis in finance, accounting or electronic data processing.
•  Five plus years of Directing and working in the technology space as well as overseeing vendors.
•  At least three years effectively managing personnel and leading teams is required
• Must be able to produce accurate, detailed results working under pressure and meeting deadlines.
• Skilled in the advanced application of financial modeling, database management, spreadsheets, electronic medical record systems, downloads and queries, graphics and word processing.
• Understanding of data models and database design/development as well as experience gathering data from various systems and performing analyses preferred.
• Good working knowledge of electronic medical records systems; GE Centricity experience and/or ability to participate in GE training; experience with EPIC a plus.
• Maintain a high level of confidentiality and comply with the Health Insurance Portability and Accountability Act (HIPAA), the Health Information Technology for Economic and Clinical Health Act (HITECH), Massachusetts General Law 201 CMR 17.00, as well as other industry and state and national regulatory guidelines.
• Highly self-motivated and self-directed to work within a team and/or work independently.
• Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical users.
• Ability to analyze, organize, delegate and make decisions.
• Provides excellent customer service to staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Remains calm in stressful situations.
• Ability to travel to other NSCH sites for meetings and clinical coverage as needed is required.

Full-time, part-time and per diem positions available!

Summary

We are passionate about our mission here at North Shore Community Health! Our mission is to build healthy communities by providing exceptional care to all. If you are someone that shares our mission and believes that first impressions are lasting impressions, you are a great candidate for us.  We are currently seeking a Dentist to be an integral part of our team.  Under the direction of the Dental Director, the General Dentist provides quality oral health care to the patients of North Shore Community Health.  The General Dentist must follow the standards and mission established by North Shore Health Community Health.  The General Dentist provides preventative and restorative services in dentistry and promotes optimum oral health.  As a team member you will work with staff who are racially, ethnically and culturally diverse, so being culturally competent is required.  A sense of humor is also very important!   

Responsibilities 

• Provide direct care to scheduled patients and/or walk-in patients when necessary.

• Diagnose and treat dental disease, injuries and malformations of hard and soft oral tissues and related oral structures.  

• Examines patients to determine the nature of the dental condition utilizing x-rays, dental instruments and other diagnostic procedures

• Following all the NSCH Dental policies but not limited to: Emergencies, Prior Approvals, No Show Policy, all Clinical and Scheduling protocols.  Chart all existing treatment, dental conditions and treatment plan in Dentrix and order the treatment plan for better communication between clinical and administrative staff for better patient’s care.

• Completion and signature of any forms necessary for patients billing, understanding the different dental insurances basis and meeting the standards and requirements of third- party payors.

• Subject to all standards of productivity established with his/her input by the Health Center or as required by a funding or regulatory agency.  

• Provide consultation and collaborate to other Health Center providers and staff.

• Seeks outside advice and consultation as necessary. 

• Participate in development of short range and long range dental service plans and objectives.

• Participate in scheduled meetings for case management and general staff.

• Participate in quality improvement activities by the Dental Program and/or the Health Center or as required by a funding or regulatory agency.  

• Participate in any contracts in which the Center is engaged with and where his/her services are required, as long as given reasonable notice to consider options.

• Participate in health promotion activities including school screenings, health fairs, and other events sponsored by the Health Center.

• Participate in continuing education programs and in-service training, to maintain licensure and to meet the needs of the patient population.  

• Present recommendations to Dental Director and Dental Practice Manager in a respectful manner as appropriate. 

• Maintain strict adherence to the NSCH Confidentiality policy including HIPAA guidelines

• Treat all patients in a welcoming and professional manner.

• Demonstrate professionalism by appropriate attire, attendance, attitude, and behavior within the clinical setting.

• Welcome new employees and students to the team by assisting with their orientation to the team and mentoring them, as requested.

• Contribute to the team effort by supporting all team members and maintaining an open and positive attitude.

• Responsible to supervise dental assistants who are assigned to them.

• Is aware that he/she may be assigned temporarily to a different site location to suit the needs of the Health Center as appropriate.

• Is aware that in order to respond promptly and appropriately to emergencies, any staff member may be assigned duties that differ from those in the job description.

• All other duties as assigned

THE ORGANIZATION

North Shore Community Health’s (NSCH) mission is to build healthy communities by providing exceptional care to all. NSCH’s 140 employees provide comprehensive primary care, dental services, behavioral health care, care management, pharmacy, substance abuse disorder treatment, nurse care management, and insurance enrollment assistance services.  In 2019, NSCH provided services to 13,272 patients in 63,170 visits.  NSCH has 10 services sites:  Gloucester, Peabody and Salem Family Health Centers; the school-based health centers at Salem High School and Peabody Veterans Memorial High School; and behavioral health only services at the Bentley Academy, Collins Middle School, Horace Mann School, Bates Elementary School, and the Peabody Learning Academy.  NSCH offers competitive benefit plans and as a community-based safety net healthcare provider, NSCH welcomes staff who mirror the diversity of our communities and is on the path to becoming an anti-racist employer.

Workplace Anti-Discrimination and Equal Employment Opportunity Policy

The policy of NSCH is to provide equal employment opportunities by recruiting, hiring, training and promoting applicants and employees without regard to race, color, religion, national origin, sex, age, ancestry, sexual orientation, genetics, pregnancy, marital status, gender identity or expression, disability, handicap, military obligations, veteran status or any other category protected by law (“protected class status”).  We affirm that the above policy reflects NSCH's attitude and its intention to do the following:

• Recruit, hire and promote for all job classifications without regard to protected   class status;

• Base decisions on employment so as to further the principles of equal employment opportunity;

• Make promotion decisions are in accord with principals of equal employment opportunity;

• Administer personnel actions such as compensation, benefits, transfers, determinations and Center-sponsored training without regard to protected class status; 

• Make equal employment opportunities available to qualified disabled or handicapped persons;

• Provide equal employment opportunities to those who are Veterans.

Please submit cover letter, resume and salary requirements for consideration to jobs@nschi.org and visit www.nschi.org for more information.

Requirements

• Doctorate in Dentistry (DMD, DDS) from accredited School of Dentistry

• Commonwealth of Massachusetts Licensure in Dentistry 

• 1 – 2 years’ experience in a dental practice

• Bi-lingual in Spanish/Portuguese and English strongly preferred

• Ability to work independently as well as part of a team

• Experience with Dentrix

• Ability to communicate effectively with diverse staff and patients 

• Consistently exhibits behavior and communication skills that demonstrate NSCH commitment to excellent customer service, including quality, care and concern with each and every internal and external customer

• Ability to work in a fast-paced, diverse work environment

• Exhibits consistent, high level of attention to detail

• Ability to be courteous, efficient, effective, and patient in a fast-paced environment

• Maintain strict adherence to the NSCH Confidentiality policy

• Incorporate NSCH Mission and Values into daily activities

• Comply with all NSCH personnel policies and procedures

SUMMARY

We are passionate about our mission here at North Shore Community Health! Our mission is to build healthy communities by providing exceptional care to all. If you are someone who shares our mission and would like to make a real difference in our community, you are a great candidate for us. We currently have a full-time opening for a Behavior Health Provider. The Behavioral Health Provider is a Masters or doctoral level licensed clinician providing behavioral health services at North Shore Community Health. This position is under the direction of Director of Behavioral Health.

As a team member at our health center, you will work with staff who are racially, ethnically and culturally diverse, so being culturally competent is required. A sense of humor is also very important!

RESPONSIBILITIES

• Provides intake, diagnostic assessment, treatment planning to primary care North Shore Community Health patients with chronic medical, behavioral health and/or substance use issues
• Provides outpatient psychotherapy services (individual, families, group).
• Provide crisis intervention
• Provide consultation to primary care and dental staff pertaining to the behavioral health needs of their patients.
• Shares best practices and expertise to NSCH staff
• Meet documentation standards in a timely fashion using the electronic health record for each patient contact.
• Attends in-service training for ongoing licensure requirement
• Complies with all policies for compliance and documentation.
• Participate in supervision and team and staff meetings, as appropriate.
• Participates on committees and task forces as appropriate.
• Enjoys and works effectively in a culture of collaboration, ongoing change, commitment to racial equity, diversity and inclusion.

THE ORGANIZATION

North Shore Community Health’s (NSCH) mission is to build healthy communities by providing exceptional care to all. NSCH’s 140 employees provide comprehensive primary care, dental services, behavioral health care, care management, pharmacy, substance abuse disorder treatment, nurse care management, and insurance enrollment assistance services. In 2019, NSCH provided services to 13,272 patients in 63,170 visits. NSCH has 10 services sites: Gloucester, Peabody and Salem Family Health Centers; the school-based health centers at Salem High School and Peabody Veterans Memorial High School; and behavioral health only services at the Bentley Academy, Collins Middle School, Horace Mann School, Bates Elementary School, and the Peabody Learning Academy. NSCH offers competitive benefit plans and as a community-based safety net healthcare provider, NSCH welcomes staff who mirror the diversity of our communities and is on the path to becoming an anti-racist employer.

Workplace Anti-Discrimination and Equal Employment Opportunity Policy

The policy of NSCH is to provide equal employment opportunities by recruiting, hiring, training and promoting applicants and employees without regard to race, color, religion, national origin, sex, age, ancestry, sexual orientation, genetics, pregnancy, marital status, gender identity or expression, disability, handicap, military obligations, veteran status or any other category protected by law (“protected class status”). We affirm that the above policy reflects NSCH's attitude and its intention to do the following:

· Recruit, hire and promote for all job classifications without regard to protected class status;

· Base decisions on employment so as to further the prin­ciples of equal employment opportunity;

· Make promotion decisions are in accord with principals of equal employment opportunity;

· Administer personnel actions such as compen­sation, benefits, transfers, determinations and Center-sponsored training without regard to protected class status;

· Make equal employment opportunities available to qualified disabled or handicapped persons;

· Provide equal employment opportunities to those who are Veterans.

Please submit cover letter, resume and salary requirements for consideration to jobs@nschi.org and visit www.nschi.org for more information.

Requirements

· LICSW, LMHC or PsyD required

· Demonstrated strong communication skills with individuals and/or groups

· Experience preferred of Electronic Health Records and in Microsoft Office

· Maintains strict adherence to the NSCH Confidentiality policy

· Incorporates NSCH values, principles and mission statement into daily activities

· Complies with all NSCH personnel policies and procedures

· Self-motivated and self-directed to work within a team and work independently

· Maintain CEU’s as required by the state.

Summary

Full-time and Part-time Openings

 $1,500 Sign On Bonus for full-time openings!

We are passionate about our mission here at North Shore Community Health! Our mission is to build healthy communities by providing exceptional care to all. If you are someone that shares our mission and believes that first impressions are lasting impressions, you are a great candidate for us.  We have a full-time and part-time openings for Dental Assistants.  Under the direction of the Dental Practice Manager and Dental Director, the Dental Assistant Float performs a variety of front desk, sterilization and dental assistant duties as needed; as well as providing coverage for all three dental sites. Schedule and location are subject to change daily based on coverage need. As a team member at our health center, you will work with staff who are racially, ethnically and culturally diverse, so being culturally competent is required.  A sense of humor is also very important!   

Responsibilities 

• Prepares treatment room for patient by following prescribed procedures and protocols.

• Prepares patient for dental treatment by welcoming, comforting, seating, and draping patient.

• Provides information to patients and employees by answering questions and requests.

• Provides instrumentation by sterilizing and delivering instruments to treatment area; positioning instruments for dentist's access; suctioning; passing instruments.

• Provides materials by selecting, mixing, and placing materials on instruments.

• Provides diagnostic information by exposing radiographs; pouring, trimming study casts.

• Helps dentist manage dental and medical emergencies by maintaining CPR certification, emergency drug and oxygen supply, and emergency telephone directory.

• Educates patients by giving oral hygiene, plaque control, and postoperative instructions.

• Documents dental care services by charting in patient records.

• Complies with all infection control procedures and OSHA regulations to maintain a safe and clean working environment, by decontaminating treatment rooms and sterilizing all instruments after each patient.

• In collaboration with the Dental team, maintains operation of dental equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.

• In collaboration with the Dental Practice Manager, maintains dental supplies inventory by checking stock to determine inventory level and anticipating needed supplies.

• In collaboration with the Dental Practice Manager, monitors incoming and outgoing lab cases.

• Schedule accurate dental appointments.

• Provides exemplary customer service; treats patients and coworkers with courtesy and discretion. Greets and directs patients and visitors. 

• Registers patients in Dentrix and Centricity, verifying that patient's record is up to date and accurate and makes appropriate insurance & patient personal data (address & phone number) changes. 

• Relays patient’s complaints (billing, clinical or otherwise) to Dental Manager. 

• Collects payment from patients, applies payments and adjustments to patient accounts in the computer system and provide receipts.

• Travel to all three Dental offices

• Other duties as assigned

THE ORGANIZATION

North Shore Community Health (NSCH) offers comprehensive primary care, dental services, behavioral health care, care management, pharmacy, medication-assisted treatment and enrollment services.  In 2019, NSCH provided services to 13,272 patients through 63170 visits.  NSCH has 10 services sites:  Salem Family Health Center, the largest and highest volume site, the school-based health centers at Salem High School and Peabody Veterans Memorial High School, Gloucester Family Health Center, Peabody Family Health Center, and behavioral health services only at the Bentley Academy, Collins Middle School, Nathaniel Hawthorne School, Bates Elementary School, and the Peabody Learning Academy.  NSCH offers competitive benefit plans. NSCH is an equal opportunity employer.   Visit www.NSCHI.org for more information.

Workplace Anti-Discrimination and Equal Employment Opportunity Policy

The policy of NSCH is to provide equal employment opportunities by recruiting, hiring, training and promoting applicants and employees without regard to race, color, religion, national origin, sex, age, ancestry, sexual orientation, genetics, pregnancy, marital status, gender identity or expression, disability, handicap, military obligations, veteran status or any other category protected by law (“protected class status”).  We affirm that the above policy reflects NSCH's attitude and its intention to do the following:

• Recruit, hire and promote for all job classifications without regard to protected   class status;

• Base decisions on employment so as to further the principles of equal employment opportunity;

• Make promotion decisions are in accord with principals of equal employment opportunity;

• Administer personnel actions such as compensation, benefits, transfers, determinations and Center-sponsored training without regard to protected class status; 

• Make equal employment opportunities available to qualified disabled or handicapped persons;

• Provide equal employment opportunities to those who are Veterans.

Requirements

• A minimum of a High School Diploma/GED

• Dental Assistant and Radiology Certificate required 

• One year experience as a dental assistant

• Bilingual in Spanish and English a plus

• Reliable Transportation to travel to Peabody, Salem and Gloucester as needed

• Good working knowledge of dental equipment and terminology, OSHA and safety compliance

• Ability to work well under pressure in a fast paced dental environment

• Superior customer service skills, excellent interpersonal and communication skills. 

• Detail oriented, organized, professional and ability to multi task.

• Good working knowledge of Dentrix and Centricity.

• Maintains strict adherence to the NSCH Confidentiality policy. 

• Ability to be courteous, efficient, effective, and patient in a fast-paced environment

• Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests.

Summary

Full-time and Part-time Openings!

We are passionate about our mission here at North Shore Community Health! Our mission is to build healthy communities by providing exceptional care to all. If you are someone that shares our mission and believes that first impressions are lasting impressions, you are a great candidate for us.  We have full-time and part-time openings for a Dental Assistant.  Under the direction of the Dental Practice Manager and Dental Director, the Dental Assistant performs a variety of front desk, sterilization and dental assistant duties as needed; as well as providing coverage for all three dental sites. Schedule and location are subject to change daily based on coverage need. As a team member at our health center, you will work with staff who are racially, ethnically and culturally diverse, so being culturally competent is required.  A sense of humor is also very important!   

Responsibilities 

• Prepares treatment room for patient by following prescribed procedures and protocols.

• Prepares patient for dental treatment by welcoming, comforting, seating, and draping patient.

• Provides information to patients and employees by answering questions and requests.

• Provides instrumentation by sterilizing and delivering instruments to treatment area; positioning instruments for dentist's access; suctioning; passing instruments.

• Provides materials by selecting, mixing, and placing materials on instruments.

• Provides diagnostic information by exposing radiographs; pouring, trimming study casts.

• Helps dentist manage dental and medical emergencies by maintaining CPR certification, emergency drug and oxygen supply, and emergency telephone directory.

• Educates patients by giving oral hygiene, plaque control, and postoperative instructions.

• Documents dental care services by charting in patient records.

• Complies with all infection control procedures and OSHA regulations to maintain a safe and clean working environment, by decontaminating treatment rooms and sterilizing all instruments after each patient.

• In collaboration with the Dental team, maintains operation of dental equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.

• In collaboration with the Dental Practice Manager, maintains dental supplies inventory by checking stock to determine inventory level and anticipating needed supplies.

• In collaboration with the Dental Practice Manager, monitors incoming and outgoing lab cases.

• Schedule accurate dental appointments.

• Provides exemplary customer service; treats patients and coworkers with courtesy and discretion. Greets and directs patients and visitors. 

• Registers patients in Dentrix and Centricity, verifying that patient's record is up to date and accurate and makes appropriate insurance & patient personal data (address & phone number) changes. 

• Relays patient’s complaints (billing, clinical or otherwise) to Lead Dental Assistant.

• Collects payment from patients, applies payments and adjustments to patient accounts in the computer system and provide receipts.

• Other duties as assigned

THE ORGANIZATION

North Shore Community Health (NSCH) offers comprehensive primary care, dental services, behavioral health care, care management, pharmacy, medication-assisted treatment and enrollment services.  In 2019, NSCH provided services to 13,272 patients through 63170 visits.  NSCH has 10 services sites:  Salem Family Health Center, the largest and highest volume site, the school-based health centers at Salem High School and Peabody Veterans Memorial High School, Gloucester Family Health Center, Peabody Family Health Center, and behavioral health services only at the Bentley Academy, Collins Middle School, Nathaniel Hawthorne School, Bates Elementary School, and the Peabody Learning Academy.  NSCH offers competitive benefit plans. NSCH is an equal opportunity employer.   Visit www.NSCHI.org for more information.

Workplace Anti-Discrimination and Equal Employment Opportunity Policy

The policy of NSCH is to provide equal employment opportunities by recruiting, hiring, training and promoting applicants and employees without regard to race, color, religion, national origin, sex, age, ancestry, sexual orientation, genetics, pregnancy, marital status, gender identity or expression, disability, handicap, military obligations, veteran status or any other category protected by law (“protected class status”).  We affirm that the above policy reflects NSCH's attitude and its intention to do the following:

• Recruit, hire and promote for all job classifications without regard to protected   class status;

• Base decisions on employment so as to further the principles of equal employment opportunity;

• Make promotion decisions are in accord with principals of equal employment opportunity;

• Administer personnel actions such as compensation, benefits, transfers, determinations and Center-sponsored training without regard to protected class status; 

• Make equal employment opportunities available to qualified disabled or handicapped persons;

• Provide equal employment opportunities to those who are Veterans.

Requirements

• A minimum of a High School Diploma/GED

• Dental Assistant and Radiology Certificate required 

• One year experience as a dental assistant

• Bilingual in Spanish and English a plus

• Reliable Transportation to travel to Peabody, Salem and Gloucester as needed

• Good working knowledge of dental equipment and terminology, OSHA and safety compliance

• Ability to work well under pressure in a fast paced dental environment

• Superior customer service skills, excellent interpersonal and communication skills. 

• Detail oriented, organized, professional and ability to multi task.

• Good working knowledge of Dentrix and Centricity.

• Maintains strict adherence to the NSCH Confidentiality policy. 

• Ability to be courteous, efficient, effective, and patient in a fast-paced environment

• Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests.

Summary

Full-time and Part time openings!

We are passionate about our mission here at North Shore Community Health! Our mission is to build healthy communities by providing exceptional care to all. If you are someone that shares our mission and believes that first impressions are lasting impressions, you are a great candidate for us. We have full-time and part-time openings for Medical Assistants for our Peabody and Salem Family Health Centers. The Medical Assistant, reporting to the Site Manager the Medical Assistant is responsible in assisting providers (physicians, NP, Behavioral health, nurses) with patient visits including administrative, clinical and laboratory duties. S(he) is expected to take a very active role within the team in terms of ongoing duties and in seeking constant improvement to the processes. As a team member at our health center, you will work with staff who are racially, ethnically and culturally diverse, so being culturally competent is required. A sense of humor is also very important!

Responsibilities

• Provides outstanding customer service, both to internal and external customers

• Screens patients according to established protocol including but not limited to height, weight, urine testing, hematocrits, vision testing, blood pressure, PHQ-9

• Prepares paperwork for referrals as needed

• Provides translation services as needed

• Sets up for procedures as listed under the MA competency checklist

• Obtains tests as delineated under the MA competency checklist

• Performs the tasks within the EMR as listed in the MA competency checklist

• Participates in the orders, hospital discharge and ER tracking

• Clean and stock exam rooms

• Perform quality assurance tests as necessary

• Maintain an inventory control system

• Maintain sterilization statistics

• Answers phone or EMR message when needed

• Contacts patients as needed, via letter, telephone or patient portal

• Schedules patients as needed

• HIPAA: Maintains integrity and completeness of medical record and patient confidentiality

• Copies and faxes documents as needed

• And other assigned duties to support the patient care team

THE ORGANIZATION

North Shore Community Health (NSCH) offers comprehensive primary care, dental services, behavioral health care, care management, pharmacy, medication-assisted treatment and enrollment services. In 2019, NSCH provided services to 13,272 patients through 63,170 visits. NSCH has 10 services sites: Salem Family Health Center, the largest and highest volume site, the school-based health centers at Salem High School and Peabody Veterans Memorial High School, Gloucester Family Health Center, Peabody Family Health Center, and behavioral health services only at the Bentley Academy, Collins Middle School, Nathaniel Hawthorne School, Bates Elementary School, and the Peabody Learning Academy. NSCH offers competitive benefit plans. NSCH is an equal opportunity employer. Visit www.NSCHI.org for more information.

Workplace Anti-Discrimination and Equal Employment Opportunity Policy

The policy of NSCH is to provide equal employment opportunities by recruiting, hiring, training and promoting applicants and employees without regard to race, color, religion, national origin, sex, age, ancestry, sexual orientation, genetics, pregnancy, marital status, gender identity or expression, disability, handicap, military obligations, veteran status or any other category protected by law (“protected class status”). We affirm that the above policy reflects NSCH's attitude and its intention to do the following:

• Recruit, hire and promote for all job classifications without regard to protected class status;

• Base decisions on employment so as to further the principles of equal employment opportunity;

• Make promotion decisions are in accord with principals of equal employment opportunity;

• Administer personnel actions such as compensation, benefits, transfers, determinations and Center-sponsored training without regard to protected class status;

• Make equal employment opportunities available to qualified disabled or handicapped persons;

• Provide equal employment opportunities to those who are Veterans.

Requirements

• Graduate of a Medical Assistant program

• Two years’ experience in a community-based or ambulatory care setting.

• Completion or willingness to complete Basic Life Support training (CPR)

• Ability to work effectively as part of the team

• Willingness to be flexible about work assignments

• Strong interpersonal and communication skills

• Bilingual especially Spanish or Portuguese a plus

• Current vaccination against pertussis and tetanus.

• Competency in working with Microsoft Office Suite and GE Centricity is a plus

Summary

Full-time and Part time openings!

We are passionate about our mission here at North Shore Community Health! Our mission is to build healthy communities by providing exceptional care to all. If you are someone that shares our mission and believes that first impressions are lasting impressions, you are a great candidate for us. We have full-time and part-time openings for Medical Assistants for our Peabody and Salem Family Health Centers. The Medical Assistant, reporting to the Site Manager the Medical Assistant is responsible in assisting providers (physicians, NP, Behavioral health, nurses) with patient visits including administrative, clinical and laboratory duties. S(he) is expected to take a very active role within the team in terms of ongoing duties and in seeking constant improvement to the processes. As a team member at our health center, you will work with staff who are racially, ethnically and culturally diverse, so being culturally competent is required. A sense of humor is also very important!

Responsibilities

• Provides outstanding customer service, both to internal and external customers

• Screens patients according to established protocol including but not limited to height, weight, urine testing, hematocrits, vision testing, blood pressure, PHQ-9

• Prepares paperwork for referrals as needed

• Provides translation services as needed

• Sets up for procedures as listed under the MA competency checklist

• Obtains tests as delineated under the MA competency checklist

• Performs the tasks within the EMR as listed in the MA competency checklist

• Participates in the orders, hospital discharge and ER tracking

• Clean and stock exam rooms

• Perform quality assurance tests as necessary

• Maintain an inventory control system

• Maintain sterilization statistics

• Answers phone or EMR message when needed

• Contacts patients as needed, via letter, telephone or patient portal

• Schedules patients as needed

• HIPAA: Maintains integrity and completeness of medical record and patient confidentiality

• Copies and faxes documents as needed

• And other assigned duties to support the patient care team

THE ORGANIZATION

North Shore Community Health (NSCH) offers comprehensive primary care, dental services, behavioral health care, care management, pharmacy, medication-assisted treatment and enrollment services. In 2019, NSCH provided services to 13,272 patients through 63,170 visits. NSCH has 10 services sites: Salem Family Health Center, the largest and highest volume site, the school-based health centers at Salem High School and Peabody Veterans Memorial High School, Gloucester Family Health Center, Peabody Family Health Center, and behavioral health services only at the Bentley Academy, Collins Middle School, Nathaniel Hawthorne School, Bates Elementary School, and the Peabody Learning Academy. NSCH offers competitive benefit plans. NSCH is an equal opportunity employer. Visit www.NSCHI.org for more information.

Workplace Anti-Discrimination and Equal Employment Opportunity Policy

The policy of NSCH is to provide equal employment opportunities by recruiting, hiring, training and promoting applicants and employees without regard to race, color, religion, national origin, sex, age, ancestry, sexual orientation, genetics, pregnancy, marital status, gender identity or expression, disability, handicap, military obligations, veteran status or any other category protected by law (“protected class status”). We affirm that the above policy reflects NSCH's attitude and its intention to do the following:

• Recruit, hire and promote for all job classifications without regard to protected class status;

• Base decisions on employment so as to further the principles of equal employment opportunity;

• Make promotion decisions are in accord with principals of equal employment opportunity;

• Administer personnel actions such as compensation, benefits, transfers, determinations and Center-sponsored training without regard to protected class status;

• Make equal employment opportunities available to qualified disabled or handicapped persons;

• Provide equal employment opportunities to those who are Veterans.

Requirements

• Graduate of a Medical Assistant program

• Two years’ experience in a community-based or ambulatory care setting.

• Completion or willingness to complete Basic Life Support training (CPR)

• Ability to work effectively as part of the team

• Willingness to be flexible about work assignments

• Strong interpersonal and communication skills

• Bilingual especially Spanish or Portuguese a plus

• Current vaccination against pertussis and tetanus.

• Competency in working with Microsoft Office Suite and GE Centricity is a plus

 SUMMARY

We are passionate about our mission here at North Shore Community Health! Our mission is to build healthy communities by providing exceptional care to all. If you are someone who shares our mission and would like to make a real difference in our community, you are a great candidate for us. We currently have a full-time opening for a Behavior Health Provider. The Behavioral Health Provider is a Masters or doctoral level licensed clinician providing behavioral health services at North Shore Community Health. This position is under the direction of Director of Behavioral Health. 

As a team member at our health center, you will work with staff who are racially, ethnically and culturally diverse, so being culturally competent is required. A sense of humor is also very important! 

RESPONSIBILITIES 

• Provides intake, diagnostic assessment, treatment planning to primary care North Shore Community Health patients with chronic medical, behavioral health and/or substance use issues
• Provides outpatient psychotherapy services (individual, families, group).
• Provide crisis intervention
• Provide consultation to primary care and dental staff pertaining to the behavioral health needs of their patients.
• Shares best practices and expertise to NSCH staff
• Meet documentation standards in a timely fashion using the electronic health record for each patient contact. 
• Attends in-service training for ongoing licensure requirement
• Complies with all policies for compliance and documentation. 
• Participate in supervision and team and staff meetings, as appropriate.
• Participates on committees and task forces as appropriate.
• Enjoys and works effectively in a culture of collaboration, ongoing change, commitment to racial equity, diversity and inclusion.

 THE ORGANIZATION 

 North Shore Community Health’s (NSCH) mission is to build healthy communities by providing exceptional care to all. NSCH’s 140 employees provide comprehensive primary care, dental services, behavioral health care, care management, pharmacy, substance abuse disorder treatment, nurse care management, and insurance enrollment assistance services. In 2019, NSCH provided services to 13,272 patients in 63,170 visits. NSCH has 10 services sites: Gloucester, Peabody and Salem Family Health Centers; the school-based health centers at Salem High School and Peabody Veterans Memorial High School; and behavioral health only services at the Bentley Academy, Collins Middle School, Horace Mann School, Bates Elementary School, and the Peabody Learning Academy. NSCH offers competitive benefit plans and as a community-based safety net healthcare provider, NSCH welcomes staff who mirror the diversity of our communities and is on the path to becoming an anti-racist employer.

Workplace Anti-Discrimination and Equal Employment Opportunity Policy

The policy of NSCH is to provide equal employment opportunities by recruiting, hiring, training and promoting applicants and employees without regard to race, color, religion, national origin, sex, age, ancestry, sexual orientation, genetics, pregnancy, marital status, gender identity or expression, disability, handicap, military obligations, veteran status or any other category protected by law (“protected class status”). We affirm that the above policy reflects NSCH's attitude and its intention to do the following:

· Recruit, hire and promote for all job classifications without regard to protected class status;

· Base decisions on employment so as to further the prin­ciples of equal employment opportunity;

· Make promotion decisions are in accord with principals of equal employment opportunity;

· Administer personnel actions such as compen­sation, benefits, transfers, determinations and Center-sponsored training without regard to protected class status; 

· Make equal employment opportunities available to qualified disabled or handicapped persons;

· Provide equal employment opportunities to those who are Veterans.

Please submit cover letter, resume and salary requirements for consideration to jobs@nschi.org and visit www.nschi.org for more information.

Requirements

· LICSW, LMHC or PsyD required

· Demonstrated strong communication skills with individuals and/or groups

· Experience preferred of Electronic Health Records and in Microsoft Office 

· Maintains strict adherence to the NSCH Confidentiality policy

· Incorporates NSCH values, principles and mission statement into daily activities

· Complies with all NSCH personnel policies and procedures

· Self-motivated and self-directed to work within a team and work independently

· Maintain CEU’s as required by the state. 

Accounting Intern/Part-Time Job

We are passionate about our mission here at North Shore Community Health! Our mission is to build healthy communities by providing exceptional care to all. If you are someone that shares our mission and believes that first impressions are lasting impressions, you are a great candidate for us. We currently have an Accounting Intern (15-20 hours per week) opening at NSCH in the Salem, MA administrative office. Reporting to the Controller, the Accountant Intern performs a variety of accounting administrative functions related to Accounts Payable, Accounts Receivable, cash and banking and other admin related activities for the team. You will be an integral part of a dynamic, fast paced team which is committed to creating a world-class financial capability within NSCH. As a team member you will work with staff who are racially, ethnically and culturally diverse, so being culturally competent is required. A sense of humor is also very important! 

Responsibilities 

· Assist with opening the mail for the Finance department.

· Become versed in Accounts Payable; preparing A/P invoices for payment, which includes matching invoices with packing slips, reviewing for accuracy, scanning invoices to the drive, mailing out checks, filing.

· Help with Accounts Receivable with preparing cash deposits. 

· Assist with other duties as assigned.

The Organization

North Shore Community Health (NSCH) offers comprehensive primary care, dental services, behavioral health care, care management, pharmacy, substance abuse disorder treatment, nurse care management, and insurance enrollment assistance services. In 2019, NSCH provided services to 13,272 patients in 63,170 visits. NSCH has 10 services sites: Gloucester, Peabody and Salem Family Health Centers; the school-based health centers at Salem High School and Peabody Veterans Memorial High School; and behavioral health only services at the Bentley Academy, Collins Middle School, Horace Mann School, Bates Elementary School, and the Peabody Learning Academy. NSCH offers competitive benefit plans and as a community-based safety net healthcare provider, NSCH welcomes staff who mirror the diversity of our communities and is on the path to becoming an anti-racist employer.

Workplace Anti-Discrimination and Equal Employment Opportunity Policy

The policy of NSCH is to provide equal employment opportunities by recruiting, hiring, training and promoting applicants and employees without regard to race, color, religion, national origin, sex, age, ancestry, sexual orientation, genetics, pregnancy, marital status, gender identity or expression, disability, handicap, military obligations, veteran status or any other category protected by law (“protected class status”). We affirm that the above policy reflects NSCH's attitude and its intention to do the following:

· Recruit, hire and promote for all job classifications without regard to protected class status;

· Base decisions on employment so as to further the prin­ciples of equal employment opportunity;

· Make promotion decisions are in accord with principals of equal employment opportunity;

· Administer personnel actions such as compen­sation, benefits, transfers, determinations and Center-sponsored training without regard to protected class status; 

· Make equal employment opportunities available to qualified disabled or handicapped persons;

Provide equal employment opportunities to those who are Veterans

Requirements

· Must be able to work onsite 2-3 days a week

· Ability to think and act independently in a fast paced ever-changing environment. 

· Excellent organizational and communication skills.

· Must be proficient in Microsoft Excel, Word & Outlook